beautiful hotel

It was à really late event that they had , music so loud after 1 am so no rest this time i did not sleep at all ….

Honestly my stay was perfect .. all the staff was extremely nice. I will be back!

The room was very clean and a good size. Because our room was near a busy street, our sleep was interrupted all night. It was very noisy. The bathroom and shower were very nice. The shampoo and conditioner provided seems watered down so bring your own. The staff was all very accommodating and helpful. No complaints with that. Also the complimentary breakfast had great options.

The staff was very helpful and respectful. I did not go to the gym or swimming pool. The room was on the 10th floor, cleaned, organized, and I had an open view of downtown Tijuana.

One of the most overrated places I’ve ever been to. They try so hard to create the image of an exclusive, high-end venue, but in reality, it’s nothing special and definitely not worth the money. The staff acts like they’re better than everyone else. Instead of making guests feel welcome, they constantly stare at you and make you feel judged and uncomfortable. It feels like they’re deciding whether you “look rich enough” to be there. People go out to relax, have a good time, and enjoy themselves—not to feel intimidated or looked down on. There are plenty of places with better food, better service, and a much friendlier atmosphere. I won’t be coming back, and I wouldn’t recommend it to anyone.

Helpful staff, they were extra accommodating when I purchased the wrong date and found out during check in

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Everything was very clean. The restaurant in the lobby had really good food and was very attentive. We did the facial and 4-hands massage at the spa, 10/10 recommend. The jacuzzi room is the best. Will definitely book again

Very clean rooms , staff was courteous and friendly. Breakfast was simple and tasteful.

Excellent stay!! Room was very clean and service from every employee was top notch. We’ll definitely be coming back. Only thing was we didn’t get to enjoy the pool or jacuzzi.

I booked this hotel because I had some dental procedures to get done in Tijuana and I was going to be there for several days. It was one of the best days I have ever had. The staff was lovely and accommodating. The room was beautiful and clean the amenities were wonderful 24 hour room service was fabulous. The food was great. I cannot say enough for this property and I can’t wait to come back and stay again. I would recommend this to anyone.

Staff was friendly

Great location. Great staff. Will be coming back.

Always stay at Quartz everytime we’re in town.. love the staff.. love the pool.. love the safety of parking and just all around great hotel! And the rooms 1000/10!! Get the king room .. it’s worth the extra money that bed is fabulous!!

Overall a great experience, Loved the employees, very friendly and helpful. Food was ok but i feel like i missed out on getting room service for breakfast, I should have went downstairs and ordered at the restaurant. The only complaint i have is that the shower pressure and sink was not as great but does not take away from the experience unless it was my room the only one having that issue. I will defiantly stay here again.

Loved this place. Close to the border, spa amenities are top notch. if you get a chance, try the temazcal.. wonderful experience. Will book again…

A beautiful place to stay super clean and accommodating. I would only suggest microwaves in the rooms, otherwise perfect

First time staying in this hotel. First impression very Dark. No one knew where the lobby was.Front desk staff was not inviting no acknowledgment. At check out same thing their cell phones were more important.The food from room service was excellent. The included breakfast was basic but good. The staff at their restaurant was attentive. There’s too much going on for such compact space. Definitely not the zen vibe I was looking for. Hospital is next door so there’s a lot of patients in and out. They also have party venues going on. Pool is small so it seemed there was always a lot of people. This hotel is ideal of a hospital patients but I don’t recommend it if you’re trying to relax and enjoy hotel amenities.

The amenities were great and it helped that most of the staff was bilingual. Having a driver to take me between my appointments made me feel safer. However, everyday the housekeeper would take both of our washcloths and only leave us one for two people. I eventually just resorted to using a hand towel as a washcloth. Also, though I appreciated the floor to ceiling, wall to wall windows, they desperately needed cleaned outside.