TTR Moonstone Apart Hotel

Explore TTR Moonstone Apart Hotel
8,6
Very Good
From 56 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,7

Meal

8,2

Location

8,6

Service and Facilites

8,7

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Traveler Reviews TTR Moonstone Apart Hotel

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40
Customer reviews
V***u
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9,7
/10
Reviewed 3 week(s) ago
The room was clean, and the staff were friendly.
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Verified Traveler
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Business
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10,0
/10
Reviewed 13 week(s) ago
Excellent in terms of amenities, location, and price.
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C***U
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6,6
/10
Reviewed 35 week(s) ago
The accommodation is clean and spacious, suitable for families.
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2 people find it helpful
Verified Traveler
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9,4
/10
Reviewed 43 week(s) ago
Location near Xuan Huong Lake, very convenient for walking rooms are clean, reasonable price supports luggage storage, staff attitude is extremely reasonable if I come back to Da Lat, I will book again
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7 people find it helpful
Verified Traveler
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Staycation
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8,5
/10
Reviewed 46 week(s) ago
Reasonable price, clean room.
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2 people find it helpful
B***o
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10,0
/10
Reviewed 54 week(s) ago
Clean room, friendly morning staff
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4 people find it helpful
N***n
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6,0
/10
Reviewed 56 week(s) ago
The toilet is not clean, the toilet cannot flush, I went down to report to the staff and saw that other guests reported the same thing, it seems they knew but did not fix it.
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2 people find it helpful
Phương K.
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8,5
/10
Reviewed 73 week(s) ago
The staff here are enthusiastic, but the room is a bit old and when you enter it smells a bit damp, not fragrant.
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7 people find it helpful
BIEN T. N.
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10,0
/10
Reviewed 76 week(s) ago
The receptionist is very good. Friendly staff.
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3 people find it helpful
VU THI H.
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Staycation
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6,5
/10
Reviewed 92 week(s) ago
The old room is not as new as the picture, not cozy, the room is small. The view is not nice, the price is high compared to the general level, in general, I will not book a second time.
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13 people find it helpful
Nguyen N. M. T.
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Staycation
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10,0
/10
Reviewed 96 week(s) ago
Friendly staff, clean room
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5 people find it helpful
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Nguyen N. C.
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Staycation
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10,0
/10
Reviewed 98 week(s) ago
I am very relaxed here. I’m very happy!
6 people find it helpful
V***n
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9,4
/10
Reviewed 99 week(s) ago
Clean room, close to center. Polite staff.
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7 people find it helpful
Nguyen T. T. L.
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5,0
/10
Reviewed 106 week(s) ago
I paid to book a room with a view, when I checked in, it was a different room, the room smelled, the bed was covered in dust as if no one had cleaned it for a long time, I woke up at night and ants were crawling all over the room, crawling on my clothes and biting me so hard I almost died, I called the reception to ask about the room and they assigned it to the website, they had no obligation to resolve it, what's going on, tell me to go and report it to Traveloka, I won't come back again, it's too bad
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12 people find it helpful
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Nguyen H. P. H.
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5,5
/10
Reviewed 137 week(s) ago
Phòng ốc cần tu sửa. Nhân viên chưa nhiệt tình,và không thân thiện lắm. Hôm mình check out ở khách sạn để chuyển qua khách sạn khác. Mình có để quên 1 cái túi ở phòng. Nhân viên không chủ động gọi cho khách để thông báo, mà đến tối cùng ngày mình liên hệ lại, thì bên khách sạn mới xác nhận là có để quên. Mình có hỏi lý do sao các bạn không chủ động liên hệ với khách, bạn lễ tân bảo là không có số điện thoại của khách. Hy vọng khách sạn cải thiện những điều này để mang lại cho khách hàng dịch vụ tốt nhất. Cám ơn!
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8 people find it helpful
Thi T. T. N.
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8,5
/10
Reviewed 153 week(s) ago
The room is spacious, clean and airy. Toilet. Enthusiastic staff
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6 people find it helpful
Le Vinh Q.
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9,7
/10
Reviewed 153 week(s) ago
The hotel is fully equipped and has attentive staff. Worth coming back
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6 people find it helpful
Pham N. M.
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9,7
/10
Reviewed 154 week(s) ago
rất nice, phòng sạch sẽ, sẽ quay lại
1 people find it helpful
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DOAN T. V.
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9,7
/10
Reviewed 154 week(s) ago
New hotel, clean and airy, enthusiastic and cheerful staff. Will come back when coming to Da Lat
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5 people find it helpful
Truc N.
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9,7
/10
Reviewed 155 week(s) ago
The staff is quick and very enthusiastic. The rooms are clean, right in the center and very good for the price. They clean the rooms every day. Overall, very satisfied.
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3 people find it helpful
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