People often mention about OYO 839 Royal Guest House
All
Bedroom (9)
Bathroom (8)
Distance to City Center (7)
Surroundings (5)
Staff Friendliness (5)
Ambiance (5)
Hotel Area (5)
Accessibility (3)
Wifi (3)
Room Space (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews OYO 839 Royal Guest House
Number of reviews per page
20
20
40
40
Customer reviews
A***H
Business
5,0
/10
Reviewed 5 week(s) ago
The room is very dirty and hot. The AC is not working, the sheets are dirty and moist. There’s not shower.
The toilet is dirty, the towel is dirty.
The staff is very rude when I was checking in. Asking for deposit money and ID, holding both until I check-out. Saying that its their policy to hold at least one ID and deposit money.
There’s no water and no nearby stores. They dont have kitchen.
There’s no WiFi.
The worst is that I found the staff walking back and forth in front of my room every time I left the hotel.
The lock key position was moved, as if someone was trying to get into the room.
This is a stealing indication. I did not lose anything, but I was feeling very unsafe.
Read More
Find this review helpful?
R***I
5,0
/10
Reviewed 10 week(s) ago
During my stay the water was off, I couldn't take a shower or wash my face for a few days during my first stay here, I was really disappointed and felt disadvantaged by all of this. Even though the price is cheap, at least there is water. I feel disappointed. I hope to remove OYO services that have inadequate facilities like this, don't disappoint application customers.
Read More
See original
1 people find it helpful
Y***i
Business
8,0
/10
Reviewed 10 week(s) ago
Spacious room, view to the street, but very quiet at night. If it's a holiday, the food vendors are also closed, maybe because it's an office area.
See original
Find this review helpful?
T***i
5,4
/10
Reviewed 24 week(s) ago
Super bad, but if you're just stopping by to put your stuff down, it's okay, it's really shabby. The TV doesn't work, the AC isn't cold in the bathroom, gosh, it's really bad, luckily it's only for one night.
See original
4 people find it helpful
P***t
6,5
/10
Reviewed 25 week(s) ago
You can choose a room. Only the sheets are dirty. The bed cover is dirty. It seems like it has never been changed. Asked, answered competently. According to the price, sir. The bathroom is clogged. There are no towels, soap, toothpaste, toothbrush. The only positive is the location is good.
See original
5 people find it helpful
A***h
9,4
/10
Reviewed 35 week(s) ago
Thank you good brother, it was good to stay.
In fact, his brother offered to add 1 more night.
See original
Find this review helpful?
P***i
6,3
/10
Reviewed 36 week(s) ago
The staff is friendly. It's just that there are no amenities in the place. So it's better to buy a toothbrush and soap before coming. And the place is not very clean
See original
2 people find it helpful
N***l
Business
6,6
/10
Reviewed 36 week(s) ago
Very Dirty, the room smells of cigarette smoke, the sheets have lots of stains, the bathroom doesn't have water. Very different from the picture
See original
3 people find it helpful
b***s
8,0
/10
Reviewed 37 week(s) ago
The room walls are not very clean, the AC is not cold enough but it doesn't make it hot either, and there is not enough soap, at least there is soap for washing hands.
See original
2 people find it helpful
Yerri E. S.
9,1
/10
Reviewed 42 week(s) ago
The hotel staff was very friendly and kind. When we arrived, they even offered to see the condition of the room first, sis. If you don't like it, you can get a refund. The room is fine for that price. If it's crowded, it won't be difficult.
See original
6 people find it helpful
I***n
5,7
/10
Reviewed 45 week(s) ago
Bed sheets & pillowcases are dirty, the shower faucet doesn't work, I want to shower with a bucket and dipper. The bathroom door is broken/collapsed. The CO didn't stay that night either. i mean.. how come there are many budget hotels that are still decent even though they are not that clean but still OK if you just want to sleep/shower.
Read More
See original
1 people find it helpful
R***l
5,0
/10
Reviewed 60 week(s) ago
The dirtiest hotel room I've ever stayed in. Highly not recommended to stay here. Dirty toilet, mossy closet, bathroom not cleaned. Car parking 10 thousand per night. Fat female staff with glasses are very unfriendly. You will regret staying here.
See original
1 people find it helpful
S***a
5,9
/10
Reviewed 61 week(s) ago
The AC is cold, there is hot water, exhaust fan and good lighting. The room can be cleaned so that it is not full of spider webs and fishy/cigarette smells. The TV can be turned on and the sheets + pillow cases are cleaner.
See original
4 people find it helpful
E***i
6,3
/10
Reviewed 63 week(s) ago
Tidak dapat handuk infonya kebabisab handuk.
1 people find it helpful
A***s
8,5
/10
Reviewed 67 week(s) ago
Mntp luar biasa memuaskan gak ada obat.
Find this review helpful?
AK
Andre K.
6,0
/10
Reviewed 83 week(s) ago
The bedroom and the bathroom is not clean.
Find this review helpful?
Syafril Syafril
8,3
/10
Reviewed 86 week(s) ago
The AC is cold, only the walls are very dirty.
See original
1 people find it helpful
ZULFANI
6,0
/10
Reviewed 88 week(s) ago
The appearance of the room does not match what is in the photo.
See original
4 people find it helpful
Prisma Arviana
5,1
/10
Reviewed 94 week(s) ago
The rooms are really dirty, the staff doesn't care, the bathroom is clogged. Not recommended at all. It's serious.