8,5
Very Good
From 256 reviews
Provided by travelers on
Cleanliness

8,6

Room Comfort

8,6

Meal

8,3

Location

8,6

Service and Facilites

8,6

People often mention about Alam Hotel by Cordela
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Distance to City Center (7)
Accessibility (7)
Ambiance (7)
Staff Friendliness (6)
Room Space (6)
Bathroom (5)
Surroundings (4)
Family Friendly (4)
Check-in/out Time (4)
Bedroom (4)
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Traveler Reviews Alam Hotel by Cordela

Number of reviews per page
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40
Customer reviews
Mangara M. S.
icon-Business
Business
icon-origin-TRAVELOKA
9,4
/10
Reviewed 6 day(s) ago
Friendly receptionists, easy-to-find location, plenty of culinary options nearby, clean rooms, and cool air conditioning. For its class, if you're traveling to this area, I recommend staying again.
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R***h
icon-origin-TRAVELOKA
9,1
/10
Reviewed 11 week(s) ago
We came early on 1 pm and fortunately the room is available. So we could get the room immedietly. The location is quite strategic. Many food stall near the hotel. The staff is helpful. They responsed our request to deliver our food, medicine, spoon to our room very fast since we got sick when stayed. The breakfast menu was OK (fried rice, slices of fruit, tea, greenbean porridge) and the taste was standard. Bedroom and bathroom cleanliness was OK.
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1 people find it helpful
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8,8
/10
Reviewed 14 week(s) ago
Suggestions for hotels when there are new guests staying to pay more attention to the cleanliness of the sheets and pillow cases. It seems like they haven't been replaced with new ones. Because there are brownish spots. But otherwise, it's not bad in terms of comfort and hotel facilities.
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Limawati
icon-Leisure
Leisure
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10,0
/10
Reviewed 15 week(s) ago
The room is nice, the price is cheap.
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A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 17 week(s) ago
fast and friendly staff, curity is also helpful
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marwin u.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 20 week(s) ago
Clean and comfortable hotel with friendly price, highly recommended for travelers staying in Medan Denai area.
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2 people find it helpful
A***I
icon-origin-TRAVELOKA
10,0
/10
Reviewed 21 week(s) ago
The hotel is great and highly recommended
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M***i
icon-Medical
Medical
icon-origin-TRAVELOKA
9,7
/10
Reviewed 26 week(s) ago
very comfortable, all staff are friendly and clean
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1 people find it helpful
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Traveller R.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10,0
/10
Reviewed 29 week(s) ago
The breakfast is delicious, the location is also close to the mall, there are food stalls nearby and everything is cheap and delicious, I definitely recommend it🫰
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3 people find it helpful
Rezkiyah N.
icon-origin-TRAVELOKA
9,1
/10
Reviewed 31 week(s) ago
for meetings is also good here. the room is standard size but quite comfortable. resting is also comfortable here
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1 people find it helpful
Barimbing J.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 32 week(s) ago
Quite good accommodation, according to the price.
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1 people find it helpful
efrizal
icon-Business
Business
icon-origin-TRAVELOKA
9,1
/10
Reviewed 54 week(s) ago
Friendly staff, strategic location near culinary delights. Recommended.
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1 people find it helpful
D***a
icon-Business
Business
icon-origin-TRAVELOKA
6,6
/10
Reviewed 55 week(s) ago
The pillowcases and towels look dull as if they are worn out.
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5 people find it helpful
J***i
icon-origin-TRAVELOKA
10,0
/10
Reviewed 57 week(s) ago
Nice rooms, very friendly staff.
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lukmanul h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8,5
/10
Reviewed 58 week(s) ago
The hotel is comfortable, the atmosphere is calm, clean and tidy.
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4 people find it helpful
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Viia n.
icon-origin-TRAVELOKA
6,9
/10
Reviewed 82 week(s) ago
Kecewa sama resepsionis yang perempuan yang lagi bunting, masyak handuk kotor minta uang cas laundry, padahal udah langganan nginap di sini, handuk kotor gak ada yang minta dan kenak cas apa-apa sama resepsionis biasanya yang cowo, tapi tiba resepsionisnya yang perempuan, handuk kotor di suruh bayar 50rb. Kalau gak mau kotor handuknya gak usah kasih handuk setiap hotel, nampak kali mau uang masuknya, bisa-bisanya kita disuruh bayar uang laundry, macam baru sekali nginap di situ kami dibuatnya ah, karena gak mau ribut aja kemaren karena kejar waktu, jadi gak mau perpanjang, intinya kecewa lagi udah sering nginap sana tiba dapet resepsionis yang cewe itu di minta uang cas, uh kecewa, 😡 tolong lah yang kayak gitu di tindak lanjuti. Nampak kali mau uang masuk.
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8 people find it helpful
Accommodation's Reply
05 Feb 2024
Good afternoon Mrs. Elfira, Warm greetings from Alam Hotel Medan. We would like to thank you for your review regarding the dirty towels that were charged. We understand your disappointment and we apologize for the inconvenience of your stay at Alam Hotel Medan. I have coordinated with the Front Office team and provided direction so that this does not happen again. We regret it and will serve you and other guests better in the future. Thank you Mrs. Elfira, this will not happen again. Alam Hotel is always committed to providing the best quality service to our guests. Haryo Subeno-Hotel Manager.
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Maria Y. P.
icon-origin-TRAVELOKA
10,0
/10
Reviewed 91 week(s) ago
It's very comfortable for us to rest, the mattress is king oil, the food is also delicious, friendly for children.
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2 people find it helpful
Johan
icon-origin-TRAVELOKA
8,5
/10
Reviewed 94 week(s) ago
It's good, clean and comfortable, and there's no hassle checking in.
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2 people find it helpful
Accommodation's Reply
19 Oct 2023
Warm greetings from Alam Hotel Medan. We are happy to be able to provide the best service for Mr. Johan and his family. We hope that you and your family can visit us again and enjoy our best service. May Mr. Johan and his family always be given health and success. Thank you for the review that Mr. Johan gave for Alam Hotel Medan. Haryo Subeno-Hotel Manager.
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RITA S.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 97 week(s) ago
Thank you Alam Hotel by Cordela. I really like. Satisfactory service. Clean and the crew is very friendly.
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2 people find it helpful
Accommodation's Reply
19 Oct 2023
Warm greetings from Alam Hotel Medan, We are happy and grateful for the review given by Mrs. Rita and Family. We will always provide the best service, hospitality and cleanliness to Mrs. Rita and her family during their stay at Alam Hotel Medan. We hope that we will continue to give this good memory to Mrs. Rita and her family when they return to stay at Alam Hotel Medan. Thank you, always healthy and successful for Mrs. Rita and your family. Haryo Subeno-Hotel Manager.
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Yusril n.
icon-origin-TRAVELOKA
9,7
/10
Reviewed 107 week(s) ago
The rooms are clean, comfortable and the prices are affordable per day. In the future, if I am desperate, God willing, I will return to stay at the hotel.
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2 people find it helpful
Accommodation's Reply
10 Aug 2023
Good afternoon Mr. Yusril, we are very pleased to be able to serve you wholeheartedly while staying at Alam Hotel Medan, we will continue to provide the best service for our guests. Thank you for your input and hope that you will always choose Alam Hotel Medan as your hotel of choice during your visit to Medan. Haryo Subeno-Hotel Manager.
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Number of reviews per page
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