8,8
Very Good
From 255 reviews
Cleanliness

9,0

Room Comfort

8,6

Service and Facilites

8,8

Traveler Reviews Penhelig Arms

Number of reviews per page
20
40
Top reviews
anne
icon-with Partner
with Partner
8,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice hotel. Stayed in small dog friendly double room on second floor which had a view over the sea. Although we were on the main road. It was very quiet in the evening & overnight so we slept quite well. Unfortunately, we found that we couldn't close the blind as the mechanism seemed to be stuck. Therefore, the light shone through the sides of the window causing the room to be lighter than we would have liked. Luckily, I had a sleep mask with me but my husband woke early as the room was so bright. Although the room was compact we still had enough room to move around & had a good sized on suite. The room was very warm as it was a sunny day & the room seemed to get a lot of sunlight. Good in the winter but I imagine it could get very hot in the summer. Although we didn't have breakfast at the hotel we did enjoy a meal in the bar where they had a dog friendly area. We both enjoyed the burgers. It was nice that they offered gluten free burger buns. We had a good overnight stay & would stay again if we were travelling in that area.
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Phil
icon-with Partner
with Partner
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

There were power cuts in the village which caused a multitude of problems for the staff but they went the extra mile and did everything they could to make all the guests as comfortable as possible. On that basis alone, we would highly recommend.
Ann
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Restraint had good food. Parking outside the hotel. Staff so helpful.
Janine
icon-with Children
with Children
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

What a gem of a small, cosy hotel! I booked a small double, but we were upgraded to a suite with a sea view, as it was my daughters birthday. Beautifully clean, with white fluffy towels, toiletries, tea, coffee and a fridge! The staff go above and beyond to make your stay more comfortable....very friendly, helpful, kind and very generous. My daughter was provided with a birthday cake, which i asked for their help for shopping for one as a surprise for my daughter.....they didn't even charge me for this ! Biscuits and sausage for our dog, again, not charged! Outstanding customer focused services.....we've never received such great hospitality. Thank you to Jasmine, Morgan and Autumn for making our stay extra special, we really appreciated it xx
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Theresa
icon-Family
Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Perfect location. Fabulous room. Fantastic sleep. Delicious breakfast. Staff were lovely hosts.
Karen
icon-with Partner
with Partner
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was snug, and lovely and warm. Staff were helpful, and fresh milk provided on request. Food was typical ‘pub grub’ and drinks expensive compared to other bars in the town. However, on returning to our room after housekeeping had been to attend to our room, it had been left open/not locked. On the 2nd day, housekeeping arrived without knocking whilst we were still in bed!!!! Some things that need to be addressed! But overall lovely stay.
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Robin
icon-
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room was great , hotel overall was great . Medium annoyance is doors closing loudly early morning and most of the evening.
Alan
icon-with Partner
with Partner
6,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Room (suite) was lovely with great views - well would have been without other guests being inconsiderate. Two cars were parked outside our suite despite parking available behind the suites. I phoned reception to speak about this and asked if the guests could be contacted to move them. They said it was hard to determine who the cars belonged to (despite only 4 suites and we were in one). They would try and get bk to us. They didn’t and the cars were still blocking our beautiful view in the morning - such a shame. Dogs barking upstairs throughout the night - so irritating and kept us awake. Room facilities, size and comfort very good. Bathroom was big and very modern. Beautiful area with lovely walks . Would we come back- no probably not. Definitely come and stay in the area though. Lovely fish and chips on the sea front!
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Lisa
icon-Leisure
Leisure
10,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Room spotless, staff lovely and food great ,lovely experience
Emily
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room was clean and nice. Very comfortable bed. One minus was that the shower was cold
Nathan
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Good clean spacious room
matthew
icon-Leisure with Pet
Leisure with Pet
6,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great room, and an amazing setting. Only things stopping it getting that perfect rating are the food (evenings) which is not great, not terrible but could be much better. And the bar which at times can be lifeless.
Andrew
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Always a nice relaxed stay !
Simon
8,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Everything about the stay was excellent
Michael
icon-
10,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The check in was quick and easy, the room was superb and plenty big enough with a writing desk, coffee table and chairs and a superb bathroom complete with a bath. I dined in the evening, the food was first class, as was the service. Breakfast was also excellent. One minor criticism is that an omelette was the same price as a full English. I had that as I wasn't hungry enough for a full fry up but didn't want continental. Parking outside is also problematic. There is some short term parking very close but the main car park is a few minutes walk away and 'pay and display' so the cost of that needs to be factored in to the overall cost of a night stay. Overall I would recommend it and be happy to stay there again.
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Richard
icon-with Partner
with Partner
10,0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

the room was spotless and the staff were very attentive and courteous
Jake
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Friendly welcome and the room was fantastic with a fab view. Great value too!
david
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Lovely sea view room very clean. Bar area nice and stocked
katherine
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

We were disappointed with the lack of hot water in the dinning room. The water in the urn was tepid .......so a decent cup of tea or coffee was impossible. In addition of the three bananas in the fruit bowl only one was edible. The other 2 were excessively over ripe.
Dave
icon-with Partner
with Partner
10,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The hotel was nice and comfortable and furnishings modern. the bed was extremely comfortable. The outside bar area overlooking the tidal estuary was lovely. We had an evening meal the first night of our stay that was delicious and reasonably priced. The location is great and extremely handy for public transport. The railways station is literally next door and that is how we travelled. Only a couple of things to be aware of, the access stairs to the upstairs rooms are narrow and extremely steep.
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Number of reviews per page
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