Absolutely awful! I ate in the restaurant and had a splinter of wood in my burger. I complained and all I had was excuses, not even an apology!
I stayed in room 111 and had to request to change rooms at 12:30 in the morning due to the constant noise from the fans. Again, no apology and the guy on reception acted as if he was doing me a favour by moving my room.
Check in was great, however, the rest not so great! Very disappointed.