Smart Hotel Budapest

Explore Smart Hotel Budapest
8,6
Very Good
From 191 reviews
Cleanliness

9,0

Room Comfort

8,6

Service and Facilites

9,2

Traveler Reviews Smart Hotel Budapest

Number of reviews per page
20
40
Top reviews
sanjay
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Not in the centre of town, but easily commutable. Quiet, safe neighborhood.
Niloufar
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The hotel is clean and staff is super friendly. But there is zero ventilation. With 4 people in a small room and no air or vent in the bathroom and no window to open, it was super stuffy especially at night. It’s a high tech system that relies on air filters. But it does not work. It’s a shame. Because other than that it was a nice place
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Dylan
icon-Leisure
Leisure
2,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I cannot believe the way the manager acted when they gave me a room next to the reception desk and then tried to tell me im the only person in 6 years to complain about the noise. There are stairs next to it and it was soo loud the next morning after the concert that I had to switch hotels. The manager kept trying to defend the noise. It was strange. I don't care if it was 7am or when it woke up again at 9am, there is no reason to have guest that close to the reception desk! Just look at the picture I posted!
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Careen
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

At reception we were handed a set of keys with 4 keys and an access code and it was up to us to figure out how to use them. We received no response from staff when we asked. It was a cumbersome and complicated system.
Steve
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The studio apartment room was nice and spacious. Comfortable bed and we got a free bottle of wine which was nice. The breakfast was great better than I expected. The check in process was very long and annoying. It took a long time because we had to manual input everyone name and info even though they had scanned all of our passport. They need to come up with a smoother check in process. They still using old style keys instead of key cards which was inconvenient. The door in my parents room got stuck and required staff to assist to open the door. Be careful with your belongings here. My father left his brand new suit in the room and they claimed that they didn’t see it. Clearly it was stolen by by someone working for the hotel. I don’t why anyone would steal a suit. Overall smart hotel was accommodating for our needs as it was very close to our friends place but the missing suit left a very negative feeling for us about this place.
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Jadranko
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

We had 2 bedroom apartment with panoramic view and honestly it was one of the most beautiful hotel rooms in which we've been in. Piece of art - we didnt want to leave. Highly recommend to book here. The receptionists were very helpful and extremely nice and Sofia from Housekeeping did a wonderful job.
Matilde
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Check-in muy lento. Nuestra habitación en la recepción y entrada del hotel muy poco conveniente por ruidos y poca intimidad… Difícil de utilizar la tablet para controlar luces de la habitación… El señor de la recepción muy amable para intentar solucionar el problema. La recepcionista rubia joven muy antipática en todo momento. Gracias por el detalle de la botella de vino!…
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Adam
10,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Excellent hotel and i was very happy with the service and cleanliness. Front desk agent was extremely kind and helpful, and the whole atmosphere of the hotel was high tech and very neat.
Michalis
icon-Business and Leisure with Friends
Business and Leisure with Friends
2,0
/10
Reviewed 64 week(s) ago

Expedia Group verified review

There was a misunderstanding at the check in from the day one and that ruined my whole stay.
DANTO
8,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

Great location and staff who are friendly.
Radoslaw
icon-Business
Business
8,0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

The location, the service were amazing. The hotel itself was fine too, however the digitalization of everything including lights in the room was too much for me and actually makes it more difficult than easy.
Verified traveler
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 72 week(s) ago

Hotels.com verified review

Unfortunately we had to book somewhere last minute as our friend broke her leg. The hotel staff were super understanding and helped us find a suitable accessible room. The TV in our first room was massive. Both rooms we stayed in were comfortable and modern.
Alicia
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Luxury Apartment!! Chciago downtown style! Love it.
Daniel
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Very friendly staff and clean property. Would highly recommend.
Glen
icon-Leisure
Leisure
10,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The hotel is within walking distance of the metro on line 1.There is also a Lidl 2minute walk away. The area is very quiet in the evening. I found all the staff from the receptionist to the lady in the breakfast room very welcoming and friendly. I was lucky enough to get a room upgrade to the duplex apartment. Very clean and spacious. I would recommend.
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Vladislav
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Friendly staff. Good breakfast.
Maria
10,0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

The room had no windows, it would have been nice to know beforehand. In spite of no windows I could hear music from the street.
Preeti
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

The reason the hotel got 4 stars from me is because of the way the superior rooms are advertised. They only have 3 bedrooms with sofas and the balcony with a good view. The rest are called superior but don’t have sofas to sit on.l and are small. Please don’t be mislead by the first picture on the website. The other issue I had was the rooms have set temperatures so one cannot reduce the temperature of their room and the rooms can get very hot. No option to open the windows either. I could constantly hear the washing machine running from my bedroom too. On a positive note, the hotel is very clean and the stafff are very helpful.
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Nicasia
10,0
/10
Reviewed 101 week(s) ago

Hotels.com verified review

Very clean hotel. Lovely staff. Breakfast was fresh and lots of options. The hotel had many transport links all within walking distance. Will be coming back!
Michael
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Well positioned close to the centre of the city, but far enough removed to be quiet and calm. Nice modern furnishings, although the iPad to control lights and heating was unresponsive and difficult to work!
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