The staff was extremely helpful and friendly, and truly enjoyed having lounge access. Only complaint was having to pay 1800 yen for parking. As paying guests, this should be complimentary.
jamessy
Leisure Family
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The room was clean. The staff was very professional.
The amenities were great. I did enjoy the 7 Eleven
Downstairs. I was able to get my coffee at 7 everyday when they opened. Nice and quiet area.
Kiyomi
Leisure
10,0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel was super beautiful and hotel service was wonderful.
SZE CHING
Leisure
2,0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
No umbrellas for guests. When requested, front desk staff asked to get one from 7-11 instead as all umbrellas were gone.
Why don’t the hotel brought more umbrellas for guests? It’s a four-star hotel.
Plus, there are many insects on the bathroom sink.
Chee minh
Friends and Family
10,0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Great
TSUNEO
10,0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great
Ziggy
Leisure Family
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Close to train, restaurants, main shopping street. Inside hotel is a 7’11. For drinks, coffee, full quality take out and smoothies. The staff was excellent. Very helpful. Clean, bright and spacious.
Ziggy
Leisure Family
10,0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Clean room, excellent service. Staff all courteous and helpful. Wonderful stay. 10 minute walk to main shopping street with loads of restaurants, drugstore and souvenirs. Highly recommend for convenient location. Inside the wonderful 7 11 for affordable bites, great coffee and alcoholic beverages. We will stay again
William
10,0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Great hotel. Everything about it is great. Highly recommend.
Quincy
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Fantastic hotel- great staff, locetion
Collin
Leisure Family
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Rooms were well maintained and the breakfast buffet was amazing. We stayed here 1 week and I have no complaints.
Staff was able to use translation apps to communicate in English if they didn’t speak it so the language barrier was very manageable.
Mutsuko
10,0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
The room we stayed was renovated.
It had a washer and dryer in one unit that came very handy for us.
The room was clean and modern.
We will be back.
Julie
Leisure with Partner
10,0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
The best hotel we had on this trip, we didn’t even know construction was happening as it was so quiet and clean it didn’t seem like anything was being constructed but apparently it was
Peter
10,0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Although they were renovating and under construction the staff was amazing and the breakfast was great