6,8
Pleasant
From 242 reviews
Provided by travelers on
Cleanliness

6,5

Room Comfort

6,6

Meal

7,3

Location

6,7

Service and Facilites

6,6

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Traveler Reviews OYO 1188 Alam Indah Lestari Hotel

Number of reviews per page
20
40
Customer reviews
Erick
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4,8
/10
Reviewed 170 week(s) ago
The accommodation is not good. It's gross too. Does not match the photo. It's so bad.
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1 people find it helpful
Accommodation's Reply
19 Mar 2022
Hi, Erick! We apologize for finding that your experience with us was not good. We will definitely work on your feedback to give you the best experience in the future. Greetings, Amelia
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Natanael
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6,0
/10
Reviewed 170 week(s) ago
The hotel is very bad and the service is bad, the service has been paid and can't even enter the hotel the reason the receptionist wants to go home.
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Accommodation's Reply
08 Mar 2022
Hi Natanael! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Kiswari!
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Pandam B. S. A.
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5,1
/10
Reviewed 174 week(s) ago
For lovers of horror rides, you can really try, the rooms are not well maintained, there are so many bottles of alcohol.
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1 people find it helpful
Accommodation's Reply
17 Feb 2022
Hey Pandam, It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Kistanto!
Ahmad F.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 177 week(s) ago
Fasilitas oke, meski lokasinya agak jauh dari kota.
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Mersi P. A.
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4,8
/10
Reviewed 179 week(s) ago
Very gross and horror! Don't try to be cowardly.
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Bambang Sujoko
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6,0
/10
Reviewed 180 week(s) ago
The water died when the complaint was not given a change of room.
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Anang H. K.
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4,8
/10
Reviewed 181 week(s) ago
Far dirty and inadequate. Dirty bathroom. The cleanliness of the room and its surroundings is very bad.
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Maretta L. H.
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4,8
/10
Reviewed 184 week(s) ago
Feels like a test of guts, unfit for habitation, scary like an old uninhabited building. The mattress was dirty, there was a lot of dust, there were geckos, there were spider and lizard carcasses, the bathroom was dirty. Just checked in, entered the room, immediately checked out. It's okay even if you can't get a refund. It's also free, oh no.
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5 people find it helpful
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Dwi J.
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4,8
/10
Reviewed 184 week(s) ago
The rooms are dirty and don't match the pictures. Very disappointed.
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2 people find it helpful
Sigit W.
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4,8
/10
Reviewed 186 week(s) ago
The condition of the room is poorly maintained, damp and leaking, the bathroom is dirty, the lawn has a lot of poorly maintained grass, we arrived the room that was ordered was not ready, so it was moved due to lack of attention to guests who wanted to stay there was no handover from the office to the night clerk.
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1 people find it helpful
KUSTORI KUSTORI
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4,8
/10
Reviewed 190 week(s) ago
Dirty, not maintained, small water comes out, the environment is shabby and gloomy, some of the front ceiling panels have fallen, the lights are dark, the mats & bed linen are not replaced, the lights are dark, the drinks are not available, sorry I didn't have time to take photos because it was late and the children I'm fussy so after checking in just an hour my family and I decided to move hotels. It's okay my money is gone. As long as my experience is not experienced by others. Thank you.
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3 people find it helpful
Handhika E.
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5,4
/10
Reviewed 194 week(s) ago
The water and the rooms are smelly, the sheets are dirty, the floors are dirty.
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Muhammad D.
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6,0
/10
Reviewed 196 week(s) ago
What does it mean last night we paid but were not allowed to enter the security guard, we paid the loss and asked for the money back.
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3 people find it helpful
Andi A.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 196 week(s) ago
Setelah sampai ditempat dikasihnya kamar deluxe double ditambahkan extra bed 1. Kecewa banget laah. Kondisi kamar mandi sangat kotor. Ada lintahnya. Handuk hanya dikasih 1 per kamar. Handuknya kecil. Sprei dan bed cover ada noda-noda nya. Malam hari kondisi sekeliling hotel gelap gulita. Seperti uji nyali. Kl seperti ini. Konsumen gak bakal balik lagi ke hotel ini.
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1 people find it helpful
Tatiana S.
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4,8
/10
Reviewed 199 week(s) ago
The hotel is really dirty, the bathroom smells of urine and there are leeches, it only stays for less than 1 hour and immediately pulls out of the hotel.
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2 people find it helpful
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Alvidi G. C.
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4,8
/10
Reviewed 203 week(s) ago
Really bad moment and poor place. Trust me, if you have a another choice, choose IT.
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FAUZI A.
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5,1
/10
Reviewed 204 week(s) ago
Really quiet. Like a haunted atmosphere. My wife got scared.
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1 people find it helpful
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Danu T. r.
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9,7
/10
Reviewed 216 week(s) ago
Good only yesterday blankets have to be asked because maybe the employees are not careful.
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1 people find it helpful
Accommodation's Reply
30 Jun 2021
Hi, Danu! Thank you so much for spending your valuable time to share the review with us. Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead. Regards, Dewi!
Surya L.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 222 week(s) ago
It's dark, really test your guts. Even though the room is nice (family suite). Jm 8 tonight decided to check out because it was scary ..
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2 people find it helpful
Michael E. P.
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6,6
/10
Reviewed 226 week(s) ago
the room does not fit in the draw, there is no sofa in the double suite room
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2 people find it helpful
Accommodation's Reply
10 Mar 2021
Hey Michael Eko, Thanks for sharing this with us and we do apologize for the hassle faced. We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Nur!
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