8,2
Very Good
From 144 reviews
Cleanliness

8,8

Room Comfort

8,2

Service and Facilites

8,4

Traveler Reviews Griffin Inn

Number of reviews per page
20
40
Top reviews
Daniel Lewis
8,0
/10
Reviewed 4 week(s) ago
We visited last weekend for my son’s birthday. It was extremely busy upon arrival, likely due to the good weather and several large parties booked in that day. Having visited a couple of times over the past few years with much better results, I’ve averaged my rating out, but this specific experience was disappointing from a service perspective. The Downsides - Slow Bar Service: Despite several staff members being on duty, the bar was very slow and the queue was unorganised, with no clear order of who was being served first. Food Delays - It took nearly an hour just to get our food order placed. Service Confusion - When the meals arrived, staff didn't know which dishes were which. They failed to differentiate between 'light bites' and full meals of the same order, leading to some guests accidentally eating the wrong food. Steak knives were also not offered. As the organiser, I felt quite let down by these service failures. To her credit, the manager was very apologetic and did everything she could to help. However, she clearly had a very inexperienced team around her who were overwhelmed by how busy it was. The Upsides - Good Food - The food itself was of good quality and enjoyed by most of our party. Great Facilities - It is still a very nice establishment with fantastic indoor and outdoor spaces, including an excellent outdoor play area for the kids. Several members of our family still really enjoyed the occasion. It is a lovely pub, but they definitely need to focus on staff training to handle peak times better.
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Kendonagasaki
6,0
/10
Reviewed 37 week(s) ago
Parking was difficult, very busy car park, not really big enough, managed to get last space there as another car was leaving. First impressions were very good, Nicely presented, plenty of outdoor & indoor seating, well.lit and cosy in places. Looks great for relaxing & socialising with friends. Couldn't fault the service, staff very friendly and polite. But the food let it down. Ordered a Bacon chop, it was dry and tough, frozen chips not cooked very well. Another order was Pan fried Chicken & Leek, that was also dry and tough. We were disappointed with food as the venue looks great and staff great, sadly I've had better food for less.
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Jonas Lind
8,0
/10
Reviewed 41 week(s) ago
Very nice staff and a feeling of being invited to there home! Rooms are totally OK and you have coffe and tea on your room. shower is nice! No breakfast so be prepared for that. Stay was quiet and friendly and the BAR at the hotel is magnificent!
Louise C
8,0
/10
Reviewed 23 week(s) ago
Lovely food, lighting is quite dim in some areas which wasn't great for elderly family. Service was a little slow but the food was gorgeous. Large car park at the back
Jamie Frankland-Scivier
10,0
/10
Reviewed 24 week(s) ago
My wife and I had our wedding reception here in December. Emma and her team were fantastic, and we had a great time. The food was perfect for what we were after and the communication was great from start to finish.
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