Overall Ratings & Reviews My Tower Hotel - Surabaya

1250, bedsheets have blood stains, dirty room with lots of cigarette butts and drink stains. Didn't have time to move, during check-in there was a problem with a broken TV asking to be moved and waiting for 1 hour, because after a long journey had to be taken because tired.

Mantap

the floor is dirty SE x the blanket and bedsheet are no longer fit for use in my opinion and smell musty

slow check in, room not ready to be occupied, main door handle broken, slow handling. toilet wobbles, bathroom floor is not clean.

hotel staff is slow.. unfriendly.. rude.. smelly room, some blood stains on the mattress.. dirty bathroom. clothes hanger is broken and rusty. bathroom door can't be closed and has a hole in the bottom.. I won't be coming here again..

There were no towels, I called the receptionist and they said there was a delay in the laundry, they wanted it delivered but it wasn't delivered until I checked out, so I was forced to take a shower without using a towel.

The room conditions are very comfortable, clean, the staff also provides good service.

Too much

The room is ugly and smells like a haunted house

thank you staff, really cool, and easy access.......................

This hotel provides a pleasant stay experience. The rooms are clean, comfortable, and have complete facilities. The staff service is friendly and responsive. Strategic location, close to restaurants and public transportation. Delicious breakfast with a variety of menus. The calm atmosphere is suitable for resting. The price is in accordance with the quality offered. Suitable for vacations or business trips. Will come back again if possible. Recommendations for those looking for comfort and convenience.

Overall, I do regret choosing this hotel.

Not bad and cheap, comfortable too

Got a price below 150 which should be a full day according to the application, but the staff said it couldn't enter the 3-hour transit. Even though it was different from what I ordered and it happened to be a promo, but they said it couldn't enter so I didn't get food and so on.

The room's sheets were dirty, there were stains, the hotel atmosphere was dark, not recommended if you are with family.

quite comfortable with a minimal budget, no loss

ok good

We are booking with an unexpected special price and nothing wrong to write about the T&C but it turned out it was a tech malfunction from the hotel and they just told us when we already arrived that it was for a short-time 3 hours stay and we got nothing guaranteed even though it was the hotel's mistake.

Cheap and comfortable and spacious rooms

Please pay attention to non-refundable service facilities.