The property itself is beautiful. However the staff seem overworked, tired and lacked urgency. Frankly the resort is understaffed.
I arrived at the resort around 11am. I knew it was early to checkin but I didn’t mind waiting until 3. However, I got my room after 4:30pm! That was ridiculous given that checkin begins at 3 and I had been there 4 hours prior.
Several mornings I ordered a coffee once I was escorted to a table before going in the buffet to get breakfast, I finished eating and still had not received the coffee.
There were many flies in the buffet area which was a major turnoff. This needs to be addressed as persons can become severely ill from this.