Overall Ratings & Reviews Coco Reef Bermuda

Terrible service

Overall, the hotel/resort is very nice and serene. The beach front rooms provide a relaxing atmosphere. The current renovations make for a couple of hazardous areas, but surprisingly, no noise. There is only one restaurant on the premises - it has limited hours and is overpriced. The food was superb and the service excellent.

So while the room was ok. The food choices are limited. If you don’t get bfast lunch or dinner when served there is nothing there because they don’t serve anything else outside of that time and there are no snack for sale and the closest restaurant is a long walk away over a hill. The room is on a slope and to get to the main area you haveto walk up that slope so forget it if you have a disability. Apparently when leaving you can actually get help with luggage but no one told me this beforehand so I dragged my luggage to the main office to check out. The water is clean and beautiful there

Room was clean and basic

My stay was excellent from check in to check out. The staff was lovely

The staff were all very pleasant and helpful during my stay. They were accommodating and attentive to my needs.

Extremely cold room with no heat. Was shivering in cold till found out, no central heat, had to request heater and found that all staff is using heaters. No follow up after any requests. Terrible and expensive food. Would Never go to Bermuda or this hotel.

next to all the best beaches!

Place was beautiful. Enjoyed our stay & are looking forward to returning

We visited there off season. Therefore was very. Property was very neat. Nicely decorated and cozy. Good location. Feels very safe. Easy access to transportation and food market. I would come again. Loved it.

Michelle and Trish were very friendly and helpful. The views, food and location were excellent. We suggest trying Woody’s, Coconuts, the Paraquet, and Wahoo’s Bistro and Patio.

Very unreliable WiFi! Dated property.

Very beautiful and relaxing. Staff at resort was very friendly and helpful, Having another mirror outside the bathroom would be very helpful when 2 people are getting dressed. The only main thing we had trouble with was the long walk up and down the hill from the resort to the bus stop and market.

We liked the location, we wanted beach side and the beach was beautiful. The property, although beautiful, does come with some elevations to it, my husband has bad knees and it was a little difficult. I think they could offer more assistance getting out to the bus stop and back, it's quite a walk. I think the beach chairs and umbrellas are showing wear. The pool was clean, the room was nice, the bar and restaurant staff we also very nice. Kia was most helpful at the front desk and informed me of the free round of golf. We definitely enjoyed our stay. It was very relaxingly.

Pleasantly surprised .. my room was not ready at the 3:00 check in time .. but the rest of my time there was very good .. staff is great.

A tidy property offering a beachfront experience at great value, cozy and clean accommodation with super friendly staff, and ocean view dining. An excellent find!

1⭐️ Food quality and wait for said food. No gym. Outdated bathrooms. Although hopefully they’ll renovate them after they’re done renovating rooms. 5⭐️⭐️⭐️⭐️⭐️ Location. Clean and beautiful beach. PS. Whatever you’re paying your manager, give him a raise, he’s the only person there that keeps things running. He’s everywhere helping everyone and fixing all mistakes.

Although the renovated room was lovely and had a fresh/clean look, I'm not a fan of the 1/2 glass wall instead of a shower door or curtain. The water goes everywhere. Coco Reef has a lovely pool along with a small and gorgeous beach both of which offer plenty of lounge chairs and umbrellas. Neither were crowded in late September. Stairs leading to Elbow Beach provide the opportunity for a longer walk and calmer waters for swimming or snorkeling. Staff are friendly, especially the dining room staff. It is a hilly property, as many are in Bermuda.

We had a wonderful stay at Coco Reef for our anniversary trip and highly recommend it. Dinner was walkable at the Parakeet and the snorkeling on the beach was incredible. Sye at the front desk was very kind and informative. We will definitely be back!

This was my first time in Bermuda, but after the last 3 days , it definitely won’t be my last. Everything, from the resort staff to the food to the sights around the island (it’s only 21 square miles big) to the friendliness of the people, was unforgettable. People who have visited Bermuda before know what I mean. Those who haven’t should most definitely give it a shot.