9,2
Exceptional
From 660 reviews
Cleanliness

9,6

Room Comfort

9,4

Location

8,8

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews JW Marriott Quito

Number of reviews per page
20
40
Top reviews
Bhaskar
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice
Klara
10,0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was great except we should have been told the pool would be closed. We wanted some downtime by the pool after a week in the wilderness
Alex
icon-Business and Leisure with Children
Business and Leisure with Children
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The personal is very profesional. The best hotel in Ecuador
Zia
10,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very nice hotel and nicer staff
Alex
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great stay
Sorur
icon-Leisure with Friends
Leisure with Friends
8,0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Pool spa Lobby rooms
Dejana
icon-Friends and Family
Friends and Family
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Wonderful stay, staff was wonderful and helped us book tours/driver as well as a doctor for an urgent medical issue. Would stay here again
Angus
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff were attentive, polite and accommodating. When I had a problem with my credit card in Canada, they ensured I could call them without incurring any long distance charges when the collect call was not working. The restaurants were great to eat at and we really enjoyed a massage at the spa after many days of hiking. One suggestion is that you become a Marriott member to get free internet as rooms booked through Expedia often don't include complementary access. Again another example of the great service, when I realised the Internet was not free, they arranged to get me signed up as a member and then reversed out the changes. Many hotels I have stayed at need to spend some time here to understand what great customer service looks like. Needless to say, the rooms were very clean, very comfortable and the overall environment was great. They represented real value for money and I will be sure to stay here when we return again.
Read More
Anika
10,0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

This business hotel is safe, beautiful and they take their service seriously. Love that they provide a water bottle refill station.
thomas
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great property
Sarah
icon-Leisure
Leisure
10,0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

A lovely hotel in the new town part of Quito
Andrew
4,0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

They overcharged me for 2 night stay, when I only stayed for 1 night.
Laurie
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Wonderful!!!!
Kim
10,0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Very positive experience. Great hotel.
Steve
6,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Food at main Raices restaurant was not good service and food not so exciting for high prices
Farkhod
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Very nice and clean, the stuff is very polite and respectful. Very good food and tasty I stayed here and I enjoyed it
Andres
icon-Business and Leisure with Friends
Business and Leisure with Friends
10,0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Property and staff were excellent
Stephanina
icon-Business
Business
10,0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

This is a wonderful hotel. Very clean and excellent staff. Rooms are very large and comfortable.
Denis
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Stylish, beautiful
Genaro
icon-Business
Business
4,0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I forgot my pijama at the property and nobody have contacted me to mention it
Number of reviews per page
20
40