Ok

The property is nice but it's dated. The location is wonderful. However like all of the island your food options are very expensive and limited. The hotel staff are fantastic but the property is getting long in the tooth.

Beautiful overall but run down and in need of some basic repairs and renovations. The check in process was a bit prolonged and could be streamlined- there was a long line

A wonderful resort with great amenities. My husband and I stayed in an overwater bungalow. It was quiet and relaxing, with beautiful views and so many fish to see while snorkeling. The sunrise and sunset at the beach were beautiful. There was a variety of different cuisines at the buffet, and we enjoyed the dance show at dinner. The Polynesian massage at the spa was one of the best massages I’ve ever had. Overall, our time at the resort was one of the highlights of our trip.

Quick check in, room upgrade with ocean view. Staff extremely friendly and accommodating. Great customer service!

The resort was clean and absolutely beautiful. I stayed in an overwater bungalow. The service was impeccable. The view was better than you could possibly imagine.

The most amazing experience for our 10th wedding anniversary staying in the overwater bungalow. The staff were also simply wonderful.

The room was great the food was great the ocean is amazing!

We had a wonderful time, love everything here.

Trash cans not taken out around the property, limited beach access (limited beach chairs). Some staff were rude. Rooms were great tho!

Paradise right here. Can’t get any better. Staying in bungalows over the water was a dream. Water crystal clear with amazing snorkeling right off your balcony. Snorkel gear and kayaks included with stay. Staff super friendly. Food very hood. Breakfast was included which was a plus. Otherwise food was pricey. Nice pool. Dream location

Wonderful for snorkeling (and we did a lot of snorkeling in the world) and also a relaxing vacation. Food was also good and staff was professional. The room is ok but ocean view buggalow is not ocean view when they do not trim the plants/trees. We could barely see the ocean.

Was absolutely amazing, me and the wife would like go back again and again I’d highly recommend staying there or the Hilton we switched to a air b and b because of the price over a 2 week stay I’m making my Expedia review at 2 am moorea time because she is so mad at me with the air b and b is brutal. The staff are amazing so nice The food is $$ but half decent The drinks are $$$$ and fairly strong The water is somthing you’ll never see again unless your there The beds are great The shower pressure was amazing this place is just somthing els I’d go back every day I could.

We have been to many islands and this was the absolute best snorkeling we have ever seen. HIGHLY recommend doing snorkel excursion with Sebastian and Captain Nico, it was one of the best parts of our vacation. Loved our overwater bungalow. Property is due for a renovation and they said they will be doing it sometime soon (many broken slats on wood blinds, a lot of beach chair were broken and the footers for overwater bungalows are cracked and need repair). Food and drinks at bare were good but expensive, as expected. Be aware that some bungalows are right next to a road and you can hear traffic, would recommend either overwater or beachfront bungalow. If you get a beachfront one though, there are a lot of chickens and the roosters crow constantly even at night. They feed them and really should relocate them, I love animals but they’re unpleasant. We really did have an excellent time there though!

It is okay but should be better. Garden needs some love. The beach is beautiful but moving the coral and adding sand would make it incredible.

Beautiful!!! What a dream to stay here!

Friendly staff, great food and excellent customer service.

The place was incredible. Beauty of the nature, the quality of the service and the food was very diverse and quality. The chef who was making the omelets was super friendly and he was sharing his good energy right at the beginning of the day. The snorkeling directly from our room was breathtaking, I enjoyed every second of this hotel. My partner and I saw 2 rays, 1 shark and 1 baby turtle directly at our room which added some magic. Simply the best. I can’t compare to Bora Bora but definitely the best hotel I had in my life.

The hotel was very dirty — I found ant COLONY in my luggage after my stay due to the unsanitary conditions of the room. There were many other insects throughout the room, including giant flies. The property is poorly maintained overall. During rainy weather, muddy water pooled all over the pathways, splashing up and soaking my shoes and clothing. The shower had loose tiles, which felt genuinely unsafe. The room itself was very dimly lit, making it difficult to pack and unpack my luggage. Plus there were loud noises throughout the night, ranging from loud music to roosters and birds crowing. There’s zero sound proofing. It felt like I was camping in a tent. Communication and service were also far below expectations. Many staff members were unhelpful and, at times, outright rude. There seemed to be a complete lack of internal coordination — for even the simplest requests, I was told to contact the “activities person” myself, in person, rather than having the front desk relay the message. There was contradicting and confusing communication. Ie. I had to followup 3 separate times for a simple dinner reservation. Several of my emails also went completely unanswered. Would not recommend, especially given the high price point and the Sofitel brand name. This experience was far from the luxury or hospitality one would expect.

Paradise! Wonderful staff and amenities. Highly recommend!!