Overall Ratings & Reviews The Boma Nairobi

Great place to stay near the airport— hotel staff is EXCELLENT and were very helpful with my questions for my flight time in Kenya.

Staff were welcoming, responsive and helpful. The a/c didn’t work in our room. They tried to fix it but had not succeeded by the time we had to check out.

Stayed here for a layover. Safe property with pleasant staff but room and property are a bit dated. Good location as well.

The hotel grounds were lush but the inside of the hotel was decent, and that's the perfect word to describe my overall experience at The Boma Nairobi. The food was just decent. Breakfast? For the money, it was simply "okay." Truth be told, I was disappointed with my stay. The mini fridge had leftover condensation and a bit of mold inside, which might not have been a huge issue to handle had it worked. This is a decent hotel - it's not a 5 star establishment.

Definitely a returning customer.

Security was nice. Hall lighting needs improvement. Beds were a little too firm. Room was dusty.

Lovely stay, would stay again gladly. Asanti!

Amazing, spacious, simply a pleasure

Great place to start a visit to Kenya. Quiet, safe, clean, professional.

Safe, clean, quiet. Nice pool. Amazing breakfast bar. Really courteous and helpful staff. We really enjoyed our stay.

It lists as 5* but more like 3 1/2*

Check in took a long time and the air conditioner in the room didn’t work well so the room was really warm. Staff were kind and friendly, willing to help and answer questions.

Rooms spacious and modern, staff friendly and very helpful

The Boma Nairobi had everything I needed. The bathroom had options for a quick shower, and a deep bath- which for me, as someone who is big on self-care really loves. Next, the buffet option for breakfast, lunch or dinner, provides one with several options of what to eat. Next, the staff members are very professional and peasant. Lastly, the security protocol is worth mentioning, because you go through a check, similar to the TSA at an airport, which for me, was really cool. I would want this experience over and over, and can't wait to bring our partners to Kenya, to have such a luxurious experience! Best, Bisola-Mariam (Founder and CEO, ideyforyou).

Checked in early! $25. Ride from airport. $25. Horrible 1st room, decent 2nd room. Right now checking to see if I have double payed booking through Expedia and the hotel! Staff was unpleasant. Wanted to talk to manager and was a NoShow.

It is business friendly hotel, westernized

Lovely delicious breakfast. Front desk was respectful and professional. The accommodations were spacious, clean, and comfortable.

The staff was great but that hotel needs some TLC. The property is old AC kept needing to be reset the worst wifi I experienced in my life . A great staff can’t help with those shortfalls. They are in need of a major upgrade. And try to get an IT department that helps with the WiFi issues.

It was great! The restaurant was a stand out for both breakfast and dinner.

Top quality room in every way except no microwave. That didn't matter to me because I was not willing to go shopping without a escort of some kind. Breakfast buffet was excellent but expensive at $24. I would prefer an a la carte option because I'm a light eater.