Had a great rate there, very good service and nice that you can use the facilities of Novotel. The beds are a little bit too soft, could be firmer. The gym is nice, but it is too hot. investment is needed in better airconditioning. breakfast is decent, but could do with better coffee and muesli.

There is a noticeable odor inside hallways and rooms yet served its 1 night stay purpose. This would not be a long-term stay for me, 2 nights max. Small side-note, it is next door to the Novotel Orisha Hotel.

I did not use the pool but overall it is excellent.

It's a 2 star hotel with 2 star service! You get what you pay for. Don't expect anything more

The staff was amazing. Super friendly, made me feel at home. In honor of my gracious hosts I purchased the local attire and they loved it and made me feel so welcome at home, BENIN 🇧🇯 truly is a very nice place to visit. I’ll be back again.

Ibis is always a reliable go to hotel when you’re looking for great value. The Ibis in Cotonou, although showing some wear and tear is still great value and it is clean with great service. Because you also have access to the Novotel pool and on site gym facilities you will lack nothing.

desk staff very help full, enjoyed our stay.

Already answered above. Thanks

Il y avait un peu d'odeur dans les chambres sentant le renfermé et des tâches sur le lit. Malheureusement pas de photos pris.

Cost effective

Very well located

Very tiny space and the room was stuffy.

Ibis had the only availability in my companies range. I have stayed in Ibis elsewhere and was satisfied. The staff was nice and polite but the hotel is old and the rooms smell of mold. The breakfast is very basic and the water pressure and temperature is up and down. The only plus is that since it’s owned by Novotel (which is next door) you can go over and use their facilities and dine. Mold in rooms. Mini fridge leaking water in floor. The employees are doing the best they can but this hotel badly needs renovation.

The check out took almost an hour to be completed. Couldn’t get my receipt before leaving.Still waiting on it. Before arriving, i requested an airport pick up but nobody answered my calls or messages. Customer service needs a lot of improvement

It was walking distance to the World Bank office where I had my meetings. The dinner buffet at Novotel next door was nice. The shared lake facility was great for evening walk to refresh.

Hotel would do well with a change in management.

Ok, get what you pay for, as is the market

Room was a little bit too small

Free airport shuttle and clean room, nice swimming pool.

Very friendly staff. Took long to find my reservation. Room not as clean.