Overall Ratings & Reviews OUTRIGGER Mauritius Beach Resort

Big room with lovely sea view in spacious gardens. Quiet. Perfect!

Very beautiful garden and beach

Es handelt sich um ein 3,5- oder höchstens 4-Sterne-Hotel. Das Personal ist unfreundlich, und oft kann man nicht mit ihm kommunizieren, da die englische Sprache nicht verstanden wird. Beim Frühstück oder Abendessen wird nicht aufgeräumt, und das Buffet wird sehr häufig nicht nachgefüllt. Die Möbel im Zimmer sind sehr alt und in einem sehr schlechten Zustand. Wir werden dieses Hotel nicht weiterempfehlen.

Dont call it 5 star if its not .

The hotel needs to be cleaned up. The toilet next to the main pool is stained with faecal matter that's been there for a while. The seats in the reception are covered with bird and lizzard droppings. Even the chairs in the main buffet have bird droppings. The hotel is also falling apart and needs an overall refurbishment or at least repairs

The property is not that well kept, dining option are not great and trying to book the other restaurants is difficult in spite of there being free places. Staff is friendly and helpful but it definitely is not a 4 star quality although the rooms are big. Overall it is too expensive for what it offers.

Toilet facilities around the site akin to a filling station experience. The real 5* experience must be tucked away in the Paradise Club section for which they charge an extra daily fee of around £50. More a 4* hotel experience for the rest.

A very long way from anywhere, there are many more convenient hotels closer to Port Louis. The location is very pretty and green, but so are most of the hotels on Mauritius. Hotel is getting old and in need of upgrading, very limited restaurant options and the pools were freezing. Buffet restaurant was very poor quality with very poor service.

Spacious rooms & good spread of food

Staff is super friendly. Food is delicious but expensive if going ala carte. Lots of mosquitoes in room… spend 10-20 minutes trying to kill them before sleeping

Memorable holiday and excellent customer service

Really good property and service.. loved staying here.. Rooms are massive

The staff are very friendly and helpful. The bedrooms were very nice and clean. The half board food is average at best. The property itself really needs a lot of maintenance and repair. The patio chairs are vinyl and they painted them with black paint that comes off on your cloths. This property is well past its prime…..

Dirty especially in the restaurant area! The cutlery and the table were dirty. The hotel needs a deep refurbishment! I stayed there before covid and it was amazing. Needs to step up as competition are far better in Mauritius.

Great location, however the access was a bit tricky. We reached there in the night and the maps were inaccurate. Staff were very friendly and organized a great Easter egg hunt for kids. Food options can be better and this was mentioned by other guests too. The beach, pool and surrounding area was fantastic, and this is a great base to explore the south of Mauritius.

Before listing those areas where the hotel fell short, its worth mentioning that the staff were very friendly and always tried and help wherever possible. Aside from the pleasant staff, I'm afraid we certainly didn't have an enjoyable stay. This may well be a good resort for families as there is a big pool with activities and loud music but not for those looking to relax. Outrigger is listed as a five star resort. This is definitely not the case - more like three star...especially when compared to other truly five star hotels we visited on the island. There are a number of areas which definitely need highlighting (in no particular order): 1) The food in the main buffet restaurant is of a very poor quality, often defrosted and certainly not fresh. 2) The service at the restaurant is chaotic. Lots of staff running around with no clear system. 3) Main dining hall feels more like a school canteen. 4) There is a restaurant where you can pay extra and the food is better, but service still lacking and often small portion sizes. 5) The beach hut (by the main pool) serves substandard food for a 5* hotel (expect only burgers and pizzas). 6) We ordered two strawberry daquiris and were served iced strawberry from the slush puppy machine. The barman said he could just 'add rum' if we wanted a daquiri! Unacceptable. 7) Rooms were ok, good size but v small tv and nothing in the mini fridge 8) You'll need a car, remote part of the island! 9) Hotel still under renovation

This is a nice resort for those who want a nice experience, whilst having the flexibility of meal plans, facilities and location. The staff were really helpful and always had a smile!! They teied their utmost best to make sure you had a great stay, and if it did go wrong, they were quick to reaolve things in the best way possible. Food quality was really good, however at times it did get repetitive. This was reailved again by a fdw simple request, which the staff were more than happy to help with. This extends to the dinner aswell. The buffet has theme nights for cuisines, thus avoiding repetition on mains and salads. However desserts were generic and much tye same theoughout. It would've been even better if the desserts followed the theme also. But, this could be due to wastage and other more relevant reasons, hence wasn't a big deal for my wife & I. Some staff were incredible - Dinson (manager), diksha (receptionist), Lukhoo (chef), Sheetal (buffet assistant, John & the other waiters/waitresses were really amazing in helping us with our dietary needs, and Lukhoo especially is an incredibly gifted chef! Room cleaning was decent, with the odd time we had to request something. The rooms themselves could've been better if the doors were properly sealed. We used to find ants and the odd gecko which decided to make its home inside ours. Overall, my wife & I had a great stay at the Outrigger and we would certainly consider returning.

The property is amazing, unfortunately there’s not much around.

Very good

A beautiful beach and great options for pools, especially loved Plantation Club where afternoon tea is a must. The Edgewater Restaurant is excellent and Bar Bleu good for casual meals though options limited. The spa treatments were great.