Overall Ratings & Reviews Smiles Beach Hotel

We enjoyed our stay! Definitely recommend

Great location but lots of noise early in the mornings from somone shouting/talking very loud nearby. A note for some that alcohol is not sold or allowed anywhere on the premises

My partner and I stayed for 4 days and we loved! We had a great time. All the staff were ao nice, respectful and kind. From Mohamed who made our check-in to all the other staff, cleaners, kitchen… thank you so much! The location was very convenient, walking distances to many restaurants, in front of the beach with an incredible view and facilities. I would highly recommend it and would stay again.

Amazing! The only negative point is that alcohol is not sold in the bar and restaurant, but we already knew the information

We enjoyed our stay at your quaint hotel very much. Walking along the beach was easy. Your restaurant was good and the included breakfast was generous with eggs made on the spot. The pool was wonderful ! We wish there was more light available in the room and the bathroom.

The staff and owner were so incredibly nice and extremely helpful!

Good facilities. Good location. Don't use their taxi driver Mr Fantastic or whatever his name is, to go to Stone Town as he charged me more than originally quoted at the hotel.

Great & friendly staff. Always on hand to meet every need and beyond. Paradise location, would defo book again

Our stay at Smiles was one that I would recommend to anyone. Staff food everything was fantastic. One complaint but very minor I would have loved good coffee.

The accomodation in small villas was very nice. The pool was adequate. The property has lovely comfortable lounge chairs and tables located conveniently around the property. You have to go down steps to the beach but at low tide it was very nice. Captain Big Fish, who was strolling around the property, arranged a fabulous sunset dhow cruise for us at a very reasonable price. A variety of restaurants are nearby along the beach. The only complaint I have is breakfast. Not great food and not much variety.

room was very neat and nice with a big bed . Breakfast was not good . Cleaning service was good . area around the pool could be improved .

Beautiful property. Love the beach front with lounge chairs. All staff were so excellent.

Overall the hotel was tired and not up to date. The rooms was ok. The location was next to the beach with a nice private sunbathing area. The breakfast was not up to standard except for the egg station. Lack of fruits and always cold coffee. The Hotel should inform the guest about their non alcohol policy, was a big surprise and this tourist site! Recommens the hotel next door offered very good service, excellent food and drinks for tourists.

Wonderful beach property.Evertything went perfect. Breakfast was excellent. There is a person named "Fantastic" who was always there to help you out if need be _'Hakuna Ma ta ta"

We were disappointed about the restaurant. The restaurant definitely needs to be updated regarding the menus. Most of the time had to go next door to have our lunch and dinner.

Dinner staff were great. Management didnt allow flexibility . Otherwise stay was ok

I had an amazing time at Smiles Beach Hotel. The staff was very attentive. The bed is HUGE. And every night around 7pm, they come in and set up the mosquito net. Many choices for breakfast and the location is superb. If you're driving, there's free parking and a bit or dirt road to get there. The only comment I have is how they use a key lock on the outside. I feel it may be a hazard...especially if someone wanted to lock you in the room.

This was a lucky pleasant finding! The staff is super friendly and attentive. The hotel location is great with private area in front of the beach, which is very convenient, compared to other properties we saw in the neighborhood. Wouldn't think twice to recommend this hotel.

The Hotel was overbooked, so we had to stay at another hotel for one night… Next day we meet up to check in to agreed time, but they were over an hour late, so we had to cancel the trip we were going to that day. If you order the stay with dinner included, you can’t choose from the regular menu. You can only choose between two dishes. Nice place and location, but the service dissapointed us.

It is muslim hotel (= no alcohol to be served), which would be ok if someone told us before, it is not written also at hotels.com web pages. The boss/manager of the hotel seems to be kinda strict and sharp to his employees, which we could often see. Otherwise nice clean hotel, friendly and polite employees. Food was normal. Not sure if cost vs.benefits is worthwhile.