Overall Ratings & Reviews PrideInn Hotel Diani

Nicest most helpful staff anywhere you can find. The breakfast is buffet style and excellent, definitely worth adding to your stay. Only issues were that it took a long time for warm water to flow and the water pressure was weak. The room was small but very clean. Decent location to beach activities, but definitely not in the heart of things.

Winifred the waitress, was always there to help you with food choice or drinks, And always smiling. Also Top chef, Thomas would always come out of kitchen and ask if your food was ok and not fergetting mzungu the other chef with his lovely pasta. Will definetly return.Graeme and Ross

Accessible, modest, budget friendly.

Once I had to be moved in the middle of the night due to mosquitoes, (the hotel DOES NOT supply mosquito nets) then I had to endure cold showers for at least 4 nights because the hot water system was NOT working.

Doesn’t look anything like the photos. The water coming out of the shower smells like sewage. I paid for 3 nights, but I couldn’t stay. It was horrible.

Gave staff a lower rating because one of them spoiled it for the rest , instead of spraying the room against mosquitoes as requested he went in ransacked bags and personal belongings looking for something to take i believe, at the end he left without doing what took him there in the first place . Please lock everything when you go to this place some characters that work there have no integrity

Lovely clean hotel

Amazing staff, and a great value for the quality of the property, staff, and pool. My only complaint is that the bed was a bit too firm; but I’ve found this very often in traveling. AC seemed to struggle a bit, never got cool enough in the room.

People were very nice and , good customer service. I can’t wait to visit again.

Amazing stay the manager and staff are very attentive and extremely accommodating! Alex the server did a great job with our food!

The hotel needs painting and alot of other general repairs They do not have a Wardrobe to keep clothes The rooms are stuffy The bedsheets dont look clean The swimming pool has cracks The food is bad Customer service is very slow What is listed in the catalogue available in the rooms is not what the hotel offers

Customer care was terrible . The amenities are over hyped

The hotel was pretty awesome however the booking process wasn't the advertised price was Ksh 2,870.00 per person per room but when we made the booking I was charged 62 Euros which translates to about Ksh 8,200.00 which wasn't what I was expecting.

I was taken to the first room and the A/C system was not working. Got moved to another room which was working perfectly. Terrible WiFi; couldn’t get anything done while I was there. The bathroom needs some work. The place needs some renovating because becoming a part of the PrideInn chain it is behind. The staff was amazing and were attentive to everything. They made the stay better.

Clean, excellent staff and great location. Did I also mention a great buffet breakfast? Only downside is the Bed is not comfortable

THE HOTEL FACILITIES ARE NOT GOOD. THERE IS NO HOT WATER AND PROMISES TO FIX IT WERE IN VAIN THERE IS NO PROVISION FOR A WARDROBE AND THIS MAKES LONG STAYS DIFFICULT BREAKFAST WAS SERVED IN A MAKE SHIFT POOLSIDE AREA SINCE THE OPEN DINING HAD BEEN CONVERTED TO A CONFERENCE FACILITY.I HAD TO WALK IN THE RAIN TO ACCESS THE BREAKFAST AREA TOWELS ARE NOT WHITE ANYMORE AM GLAD I REDUCED MY NUMBER OF DAYS FOR STAY TO 1 AND HOPE EXPEDIA REFUNDS MY ADVANCE PAYMENT

very good hotel located near the beach. Good staff

Pride inn was a nice place to stay for a few days. The pool was nice, the beach is not far and you can always take a tuk tuk around. Our ac was not working so they happily changed us to another room as there was one available. Good for price range

Close enough to the beach but there are actually lots of options ON the beach and the 'resort experience' seems like the ideal way to experience Diani

The worst ever...