Overall Ratings & Reviews Iririki Island Resort & Spa

The staff at Iririki Island were genuinely lovely and helpful. We stayed in an overwater bungalow, which looked beautiful but faced the city, this meant it was quite noisy at times with boat traffic and sounds from Port Vila. Snorkel Cove was a highlight of our stay, with clear water and great marine life.

Nice resort with nice facilities. The fire show is a must see. Bring your midnight snacks, none available on the island, You can order pizza at the bar when open and take it back to your room.

Great location, amazing service. Some areas are in need of maintenance and upgrades but overall highly recommended place.

Great bungalows and pools Terrible food and non-existent service slow and careless with food and drinks

The people are lovely and do their best effort to make the stay memorable. The resort could do with abit of an update considering the price for a stay. But factor in they a bouncing back from a devastating earthquake. Overall a pleasant experience

Great location and beautiful island with lots of activities. Food options could be slightly better and more affordable. Rooms are rather weary too

Great place for an island holiday only a few hours from Australia. The over water bungalow was great, and the staff were amazing.

Very nice resort on its own small island. Free boat across to the town, takes about 2-3 minutes. Food at breakfast was good - with enough variety to please pretty much everyone. Only complaint would be food options for lunch and dinner are rather limited and not cheap.

This place is overpriced, average food and the room were not worth the $2000 we paid for them. My sister fell through the board in the deck with my nephew and hurt herself. The bed was very hard and hard to sleep in The power went out randomly all the time, they run on Solar, which in the heat is not good. Limited menu food which cost you a kidney if you want to eat on the island. The description and photos are very misleading of the island

This property looks like an island paradise in the photos far from true, its rundown, and unsafe. The first day we got here, my daughter picked up my grandson took one step and went through the deck. She ended up with bruising and puncture to her leg, grandson ( 8mths) bang his elbow. Still debating to talk to our lawyer about this. It’s over priced, the way to sign for charges is out of date so others ended charging to our room. Staff took towels from our room that belong to us and we never got them back, asked many times it just become to hard in the end they kept bringing us resort towels. The beds are so hard, will need to see a chiropractor to fix our backs when we get home. Everyone one of us got sick, we think from the chicken wings we ate ( common denominator) some had gastro, as we heard 4 other families on island also did. We had to extend our stay by 1 night, was so sick couldn’t make the flight, instead of charging us the nightly rate they charged previously a new rate which was nearly $600 for the night. The staff were great and helped when possible. We will not be back and will not be recommending to anyone else

Our stay was everything we hoped and more. The staff were beyond amazing and helpful. The only down side was the wharf situation. The rest of our stay was so perfect, we will be back again!

Our stay at Iririki Resort was unfortunately underwhelming. While the staff were genuinely friendly, the experience as a whole fell far short of expectations. The resort advertises itself as a four-star property, but in reality, it does not live up to this claim. A major issue was false advertising. Services and amenities advertised as available often weren’t. For instance, the resort claims to have several dining options, but many restaurants were closed or operated inconsistently. The “cultural dining experience” we paid $150 for was a subpar buffet, and food at the pool bar was average pub fare with unjustifiably high prices (e.g., $12 for a bowl of chips). Families we spoke with resorted to eating noodles in their rooms due to the exorbitant costs. Accessibility was another challenge. Earthquake damage in Port Vila meant the Main Street was closed, and the resort’s ferry landing site changed, the new location is steep, unsafe and difficult to access and not 24hrs. Despite the well-kept gardens, much of the resort’s infrastructure was tired and in disrepair. Sun loungers were often broken, pool lights were hanging off with exposed wires, and beach towels were completely worn out. These details, along with misleading advertisements, created a sense of being overcharged for an experience that consistently underdelivered. Iririki Resort has potential, but without significant improvements to facilities, pricing, and transparency it fails to justify the cost.

As much as the location is great, the service is really appalling. I booked spa before I came in and when we went to the spa they turned us around so we had to book again. Service despite the fact numerous staff was slow and appalling. Room amenities were ok all in all ok stay

Beautiful resort

Great location.

the only thing we didnt like was the constant banging from the boat builders on the eastern side as we were in one of the front bungalows.we do understand that they are working.over all we had a great time and will be back.this was our second time there.we love it.cheers

Fantastic holiday location for families. Wonderful entertainment for children. So friendly and calm.

This property has a lot of potential! The staff are not the most friendly, they either look fed up or they have no knowledge on what you ask them. No customer service at all. The place the rooms and the furniture looked tired. They really need a golf cart or some kind of vehicle to take you around as it is hilly and a hell of a lot of walking in humid hot heat.

Price/Value off

The room we had was lovely, they are a good size and we had a nice view. Breakfasts are good, decent range of food. The location was great, just catch the free ferry and you and in the ‘city’. The resort was nice and staff were lovely. Pls remember this is a developing country, not everything is always easily accessible. If you can remember that you will have a great time.