Overall Ratings & Reviews Jad Hotel Suites

The hotel has nice look and ambience but the rooms leave much to be desired. The room furniture, bathroom, shower, kitchen and living room were in bad shape or not working properly. The room was a non-smoking room but the smoke stench was unbearable and the key card did not work, so they gave me an actual key. The breakfast was subpar but it got delivered when i requested it out of working hours. Service was outstanding and that needs to be recognized.

Enjoyed this hotel stay as it was close enough to the airport and had good facilities and client services. However while I had a wonderful room, there was no desk which is a must for business guests. Also the breakfast room was not well-indicated and was so hard to find!

I really enjoyed stay at the hotel and was amazing, friendly people, cleaned

Very good aria

Very good, great staff service

Fair condition, cleaning not done ( duvet with stains) and no hot water

Very beautiful large suit, love the layout. Bathrooms are old and need remodeling, the shower head was broken and the hot water ran out before 1 person finishes shower

For the reviews I read I expected more for this place ,staff was nice not very clean air con was noise and remote control don't work

Everything was tidy and clean staff are amazing and polite

Room was large with a lovely seating area. Hotel located in good proximity to restaurants and shops. Only a quick taxi ride to get to Old Amman.

Location wise it's outside Amman city centre but as we had a driver, this location worked well. The twin room we had were super spacious (had a small living/seating area and kitchenette) and was clean and tidy.

Friendly staff and good service. Clean room for a good price

Rooms are huge suite rooms. The breakfast is more than substantial.Prefer this over other places in Jordan I have stayed.

Everything was very nice, the staff it's more then ok, the breakfast also very tasty !

I was extremely satisfied with my selection of Jad Hotel Suites for our stay in Amman, since I was in search of accommodation that was clean, modern, functional and comfortable. I had read reviews of other 4 and 5-star hotels that were old, dated, worn and dusty, and Jad Suites was a dream, it surpassed our expectations. Our room was big, bright, modern, nicely outfitted and complete with all the amenities of a high-end business hotel - concierge, tours, transportation etc. The array of hot and cold dishes at breakfast was varied and tasty, including the offerings of local cuisine, casseroles, roasted vegetables, breads and sweets. The hotel itself is a new building in close proximity to malls and local eateries. The high point of our stay was the superb and unparalleled service provided by the manager Mr. Diya Al-Abbadi, who attended to every need from booking tours to ordering dinner and organising airport transfers. We really felt safe and pampered. I would highly recommend this property to travellers in search of affordable luxury, a safe and modern base for exploring the country and excellent touring options.

Jad Hotel Suites was an excellent accommodation option and a great home away from home. Our room was spacious, cosy and nicely styled with warm coloured Middle Eastern inspired décor. The area was clean and tidy, and a full service kitchenette was an added plus. The Front Desk, Housekeeping and Dining Room staff were fantastic, especially Mr. Diya Al-Abbadi, the manager. He assisted with our tours, airport transfers, city transportation, currency exchange, ordering takeaway from restaurants and even sent the concierge staff out to purchase our dinner during a spell of bad weather. The complimentary fruit plate and bottled water were appreciated. We felt safe, secure and well taken care of, in spite of our unfamiliarity with the layout of the city, the language barrier and the inclement weather. I would definitely return to Jad Suites and recommend the property for the warmth and hospitality of the staff. It's a wonderful safe base for exploring Jordan, with security on your doorstep 24/7, close proximity to malls and restaurants, the ease of booking a range of tours on site and the assistance of wonderful staff in a relaxed and laid back atmosphere.

It’s affordable, clean place with nice staff and people

The hotel was in a nice area of town. It was near very nice restaurants. The staff was very helpful and friendly

A nicely situated hotel mainly made up of suites so very spacious rooms which are very comfortable. Great staff who are very friendly and helpful. Very good breakfast too.

was just one night to sleep after long 18 hours flight. room was soft and comfortable.