9,4
Exceptional
From 289 reviews
Cleanliness

9,4

Room Comfort

9,6

Service and Facilites

9,4

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Traveler Reviews Al Manara, a Luxury Collection Hotel, Saraya Aqaba

Number of reviews per page
20
40
Top reviews
Catherine
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful property, junior suite, and view of lagoon and sea. Great design and helpful staff. We had an issue with smoke smell in our first room ( was supposed to be non smoking but previous guests ignored this) and the manager made it right within minutes. The young woman with long brown hair who checked us in was very professional and knowledgeable. She made everything smooth for us. Thank you
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ALI
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

One of the best hotels i ever stayed at, the beach is super clean, they made sure the private pool is always clean and asked about the temperature cause they knew we had infant with us. The staff starting from the front desk all the way to the lifeguards are wonderful, highly recommended
Omid
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Food expensive
Ola
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

What a wonderful time and an even more wonderful staff. From Eyad, the hotel manager, to Ismael and Kenneth from the restaurant, to the warm and contagious smile of Suha. This stay had no misses. Ann from housekeeping was a delight. I absolutely loved everything about my stay. There was an issue with my food order and Ahmad at the pool immediately notified the manager, they rectified the issue immediately and made me feel welcomed. I will never stay anywhere else when I visit Aqaba. This trip and the time at Al Manara was everything I needed and more.
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Ahmad
icon-Business and Leisure with Children
Business and Leisure with Children
10,0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

They were all so nice I like how they treated us I recommend them
Rimsha
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Wonderful experience! Property is beautiful and the staff was amazing and made our stay as comfortable as possible
James
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

We had the most incredible four day stay at the Al Manara. An absolutely stunning property from the minute you enter the gates, drive up to the front doors, greeted at reception and then enter your room to the beautiful ocean view, everything took our breath away. The welcome by Sahar could not have been friendlier. As our stay proceeded we were greeted with great smiles and warm welcomes by everyone - management (at every level), restaurant reception, Suna and servers Cecil, Daniella and Yvonne (all stars) Kenneth at the pool snack bar, so, so accommodating, Rahmann, so kind and generous, Kadek and Crystal at the Spa, fabulous, Rose, the housekeeper, all touched our hearts in a very special way. We have travelled extensively in SE Asia, Europe and North America and we have never felt the same level of sincere welcome and attention. We saw many spectacular highlights in Jordan but the thing that touched us most was the people. All those at this hotel did their very best ( as one of the managers shared) to not only make you feel like you are at your second home but you are actually at home. They succeeded at every level. Sincerely, Jim and Sharon Gibson
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Christopher
10,0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Simpy one of the best hotels I have ever stayed in. Staff were beyond excellent, facilities were perfect and I can not wait to return one day. Can not recommend enough.
Thomas
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

This hotel is great and the staff are super helpful and friendly. It is a short cab ride from the hotel to Ayla Marina and a 15 min walk to the main st in Aqaba. The staff here are very attentive and friendly. The amenities in the rooms are great and pool / beach areas are super nice. The only down side is that the hotel doesn’t offer any water sports
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Diali
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Smells amazing. Super beautiful. Great staff. Felt incredibly safe.
Shahed
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

They are perfect, a safe and comfortable place to stay in, the customer service team is awesome.
Verified traveler
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

The staff were beyond accommodating, ensuring that our every need was met with a smile. They were friendly, professional, and truly made our stay unforgettable. A special mention to Tayseer, who went above and beyond to make sure we were comfortable and well taken care of throughout our stay.
Rawan
icon-Leisure with Children
Leisure with Children
10,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Amazing suite and very nice staff
Ghaith
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Check in took over an hour. They have only two people handling the entire hotel. If you have a question you need to wait 15 minutes or longer. The lobby was full of waiting people almost all day and in the evening. Staff are friendly but the hotel is obviously understaffed for a 5 star hotel
SARAH
10,0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Very good
mahmood
icon- Family
Family
10,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

I will never stop recommending this hotel to other people. Everything is perfect starting from arriving to the hotel till saying good bye after checkout. See you soon
Rafaela
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

From the beginning since the arrival everything was smooth and nice. Friendly staff, the hotel was awesome and luxurious, Great atmosphere, the food was great ( from the restaurant to the buffet), I must say that chef Ismael and the chef Rami were great hosts. I couldn’t have a better honey moon. Nabil the manager made everything possible. I can’t wait to come back on summer. I must say the gym and the spa was number 1. Everything about the hotel AlManara in Aqaba is next level. I hereby come to thank you for the best stay.
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Abdullah
icon-Leisure Family
Leisure Family
2,0
/10
Reviewed 76 week(s) ago

Expedia Group verified review

I sustained a foot injury while swimming at their supposedly clean beach. Despite seeking assistance from the administration office, none was provided. I had to personally take a cab to the hospital for treatment. Surprisingly, there was no follow-up or concern from the hotel staff regarding my injury. Such oversight is unacceptable, especially for a prestigious hotel of this caliber.
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Ahmad
icon-Business Family
Business Family
10,0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Great place and great food and great people. Very nice place! Thanks
Haytham
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Classy supported by very professional and friendly staff.
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