Très déçu des prestations par rapport au prix payé, ça n’a rien d’un palais. La température est glaciale. Ils n’ont pas informé que la piscine était fermée car non chauffé à cause des grèves et aucune prise en charge ni proposition de service supplémentaire, sauf à notre départ sur notre demande trop tard pour un massage, ce n’est pas sérieux. Un séjour à 1600 €, pas un geste. Commercial. L’hôtel a besoin d’être sérieusement rafraîchi et le service est très inégal avec des personnes très sympathiques et d’autres très antipathiques. L’hôtel était quasiment vide. C’est très sympa pour faire des photos Instagram mais c’est tout. Sinon passez votre chemin. Le prix n’est pas justifié. Nous avons joué le jeu en dînant au restaurant tous les jours et en utilisant le Bar. Mais la politique commerciale est vraiment très mauvaise, voilà pourquoi je mets rarement de mauvaise vie, mais là je vous conseille de passer votre chemin à plus de 400 € la chambre et encore certaines chambres n’ont quasiment pas de vue Ce qui n’était pas notre cas, nous avons eu froid toutes les nuits dans la chambre malgré la clim à 30° et avons réclamé plusieurs fois de l’eau chaude pour la douche qui était vraiment froide tiède je comprends les difficultés du pays, et dans ce cas là on s’adapte en offrant des services supplémentaires au même prix très déçu de cet hôtel, j’ai pourtant l’habitude de voyager dans le monde et merci à Hotels.com d’avoir offert des bouteilles de vin pour catégorie membre Gold

El mejor lugar para visitar el salar de uyuni

There was a complimentary transport from the hotel to the airport and we were told that only 7:30 and 10:30 am and ordered a private taxi to realize once we were outside at 9:30 that there was a transport taking guest to the airport . And we were told by the employees that the the front desk from the check in didn’t help us properly with this arrangement .

The staff and amenities were great, but I feel like our room was not. The room had a weird stench in it, we thought at first that it came from the wind, but when we closed the window the smell stayed. It smelled like feces, it was weird. The salt ceiling also had insulation foam just bubbling in it, which I would have preferred that they cut out, it kind of ruined the affect. I was also particularly annoyed at arranging spa services. I messaged the hotel before I came and was told to wait until I got there, when I got there things were mostly booked. I booked a spa service for 9pm that night, I was worried there was a chance we would do an activity and get back late, so I asked the spa reception if that happened if I could just contact the hotel to speak to her and she said I could. So that night, when we had an activity I thought was running late, I tried REALLY hard to contact the hotel and was literally unable to do so. The phone number listed on their google and website isn't an answered number - but you don't find that out until you add it in WhatsApp and send a message. I messaged the hotel through WhatsApp and through Expedia and they didn't timely respond, I also messaged through their chat service and no response. When I FINALLY received a response it was to say that I couldn't reschedule my spa service or it would be viewed as a cancellation. Luckily I was able to make my appointment in the end, but I was HIGHLY frustrated by the experience.

Excelente hotel. La habitacion espectacular con vista a lo lejos del salar y el carrucel.

One of the better hotels in Uyuni, but it is desperately in need of renovation and updating. The breakfast buffet is terrible.

The staff is amazing; they have a doctor on-site who helped us with altitude sickness and dehydration! The hotel is a dream. The spa was relaxing. Food is delicious.

Exceeded my expectations and worth paying a bit more for a place like this entirely. The medical staff were EXTREMELY helpful and kind. Was able to check in early as well. Nice room, beautiful location and so much to do!!

Hotel is beautiful. Very clean. Attention to detail amazing. So much for the eye to see.

Middle of the salt flat, probably best hotel in the area. Front desk service was excellent but at the restaurant it was a miss, waited for 25mins nothing came out and was told to wait for another 15...front desk addressed that afterward, really appreciated that

Beautiful hotel.

This property is located in close proximity to Uyuni Salt flat besides that services, staff and property is mediocre for the amount you pay. Property is unique, made from salt blocks but all other amenities are poor. Limited food option for dining, either food truck or buffet (which gave us food poisoning), spa staff have poor attitude and misguided us during our stay in result we couldn’t get spa service. Expedia VIP access is not recognized here. We communicated with front desk staff day before for room adjustment which was verbally confirmed but not provided at the time of check in. Check in staff have poor attitude and lack of communication. The only attentive service by staff was at the restaurant. Overall our stay was mediocre given that this is the best hotel in the area. I would rather book other economic options in the area vs paying more and getting less.

A nice hotel next the salt flats. It is clean, unique building materials with salt. The buffet was good, staff were friendly. Special thanks to Jonathan who went beyond. Highly recommended.

Perfect location to be close to the Salt Flats! It's a bit of a distance from Uyuni but if you plan properly, you'll be fine. Staff here take very good care of you. Our bed was small, when we pointed it out they immediately added another bed. The hotel interiors are beautiful and interesting, and try to showcase the local environment. The breakfast buffet was very good, with an egg station. The one thing I wish would be better - the bar menu. The dinner buffet is not well suited for everyone, and the only other option for food is to order from the bar menu, which has very few options.

The hotel was very beautiful, the spa was great and the staff helpful and attenctive

Great experience

A truly beautiful hotel, fabulous team and stunning views of the salt flats. Sunsets are beautiful too. Also the prices in the bar for great cocktails and food are very good given this is a top hotel - $7 for a negroni for example. The spa is also very beautifully decorated and has hot sauna and steam. A very kind and helpful team across the front desk, restaurant and spa.

Visiting Uyuni with Teen boys. This hotel was amazing from the moment we stepped foot. Superior to other hotels we experienced during our travels in Bolivia. Recommend it and will definitely come back. If you are looking for a fun experience with good accommodations in this area. Stay here!

Spa was great, staff is super awesome! The property is unique and beautiful, rooms are great, really enjoyed our time here

The installations and food are basic but is the best place you can find in that location, on the other hand it’s location gives an edga to access the Salar day and night