It's dated, but efficient. It was clean and safe. The staff are amazing and really made the experience.

the folks here are so nice and welcoming and helpful. the breakfast was good, the rooms are air con and comfy. its walking distance to the wharf and to many restaurants and sights. recommend!

good

This property is the best in tonga however to come into a room crawling with small cockroaches was a little dissapointing, the bedding was clean and changed whenever requested, yhe pool was excellent, the breakfast offered variety of choice , with excellent staff

Hotel is close to shopping, market, restaurant etc…very clean, very friendly and so accommodating to our needs.

Lovely, friendly and helpful staff

Most convenient and pleasant place to stay, Tonga does not have great options. Room and bathroom were a decent size. Nice staff

Good place to stay

The Tanoa was an amazing hotel to stay at. The staff there were the best we experienced in our 5 different stays on this trip - so helpful, happy and accommodating. The breakfast included was second to none. The only downside was the pool closing early and the parking in the back of the hotel - the road in needs repair.

Well appointed hotel in the heart of Nuku’alofa. Clean, tidy and open hotel. Staff are very friendly and welcoming. Lovely pool. Room was nice, bed was comfy and a pretty good shower. Great breakfast. They had their oion. wn vegetable garden around the complex from which they sourced the ingredients for meals Close to the main town with lots of things within walking distance. Con's Towels were taken each day to be laundered and returned the same day, which meant that we had no towels in our room for a good part of the day. More towels need to be available, so that this doersn't happen. cleaned. Wifi is poor, however there is work going on in Tonga to upgrade to a 5G network. Fairly limited food menu. Need more choices, as you quickly work through eveything on the menu. Need better service channel around tourism information. It was hard to find any useful information. The receprion tried hard to help. This is a missed opportunity for the hotel.

Hotel was clean, staff friendly and room nice and comfy.

Well appointed hotel in the heart of Nuku’alofa. Lovely pool, amazing staff. Fairly limited menu. Only issue I had was the walls are paper thin so my neighbour with a love of singing along to the tv and loud phone calls all hours of the night meant didn’t sleep so well.

It’s a basic hotel but has everything you need. Comfy bed, good shower, decent breakfast. Good location too. Wifi is poor.

Overall in my two weeks stay, the only glitch was their menu and the noise control. It was noisy till late night inside and outside the hotel. Their menu was pretty limited and the specials menu were quite repetitive. The best part was their own vegetable garden from where they sourced the ingredients. I had one of the best churros. The staff were really very hospitable, friendly and efficient.

Food

The stuff were friendly and it was right in town.

It's a good place

Helpful staff who changed our rooms twice. Once because the pool view room was more roof than pool and secondly because renovations were being done and a worker was using a motor on the roof outside our room. The main problem with the room was that one member picks up towels first thing when you are at breakfast but clean towels are not returned until after lunch so you cant dry your hands when using the bathroom between those times.

I chose this hotel as it is advertised as being waterfront. You have to cross the road to a rocky,oily beach. The rooms are noisy with doors slamming shut unless held to close quietly. I had neighbours who moved chairs at night which made a scraping sound. Was very difficult to get information from reception staff about facillities and tours etc.

Benefits from being only 2 star hotel. No competition means they are overpriced and staff need to be customer focused. Customer areas including pool area were not cleaned for days.