Grotto Bay Beach Resort

Explore Grotto Bay Beach Resort
9,0
Exceptional
From 1.000 reviews
Cleanliness

9,0

Room Comfort

8,8

Service and Facilites

9,2

Traveler Reviews Grotto Bay Beach Resort

Number of reviews per page
20
40
Top reviews
LAURA
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome spot!
Andrew
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The beautiful balcony view onto the bay is burned into my mind! We had a great time! We hope to return once again in the near future. I'd definitely recommend this resort!
John
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Thanks for your hospitality, we really enjoyed our stay.
Stephen
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast buffet was very good. Dinner menu could offer some tamer choices. Staff were helpful and efficient. Room was comfortable. Pool area was very nice and well kept.
Rahul
icon-Leisure with Children
Leisure with Children
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First, I’m staying at the grotto. Must say this hotel looks a lot better in pictures mind you they are renovating the property so things might change in the near future. This hotel is conveniently located three minutes from the airport and has tons of potential, but it’s lacking some serious attention to detail. This is a beautiful property, but needs to be cleaned and kept up to standards. The pool was dirty. The grounds weren’t clean. They have a beautiful grotto at the Property which is something out of this world, but needs to be maintained again. The lobby area was renovated very clean and the staff was great from the front door to the front desk but the rest of the hotel staff didn’t seem too eager to help. The beach area was decent but not the cleanest and the chairs were old. I don’t think we would be returning to this property until it is renovated. It was just not for us…
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Sophia
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely hotel, will great staff. Beautiful beach and cool caves
Elizabeth
10,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This stay brought a big surprise! Everything about the hotel seemed so familiar- then we realized we had stayed there over 30 years ago. The weather was fantastic and so was the stay.
MURTAZA
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spacious and clean rooms. Excellent location on beach and view of the bay. Graceful , courteous and helpfull staff.
Matthew C
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great food, drink and service
Jane
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Enjoyed the breakfasts every morning!
Mark
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

World class customer service from start to finish. All the staff are so friendly and professional . food , drinks and location amazing would definitely return
Geontae
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very professional and amazing staff
German
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a great place located 5 minutes away from the airport, the bus station is right outside the entrance. The offers all inclusive option including alcoholic drinks and transportation passes including ferries. The food is very good.
tara
8,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Not exactly ocean front as expected more like swamp lagoon front
Arundatta
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Overall a good stay. Couple of issues- room was given 30min late; they forgot to deliver cream/sugar to room- minor issues. They have a ride service from main entrance to the room as the rooms are down a slope. We used this service everyday and they did sneak excellent job. Staff is friendly, helpful and very courteous.
Michael
icon-Leisure Family
Leisure Family
8,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

A good value option and convenient to airport and onsite diving. Bar staff is indifferent but that’s what you get with embedded gratuities at many places.
Alicia
icon-Leisure Family
Leisure Family
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice resort
Sarita
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful resort and close to airport
Kristy
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property was beautiful, the staff members were all very friendly and helpful, and we loved the pool and beach area. The balcony overlooking the bay was amazing. There were a lot of stairs between the main building and the buildings with the rooms, and also to get to the pool, so just beware if you have mobility issues. But we would absolutely stay here again!
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Teresa
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I have to say I was a little disappointed. I’m not usually a fussy person. There was never enough staff, especially in the bar and food service areas. Many of them were excellent quite a few were rude. I don’t know if it was the time of year, but several of the restaurants were closed due to “weather“. There was absolutely no entertainment and not the place to pick for our girls week.
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Number of reviews per page
20
40