The Sarova Stanley hotel was an absolute delight! We spent a night here, eagerly anticipating our morning connection via Safarilink. Our stay could have been even longer, but it was so great that we didn’t want it to end. Raechel and Paul, our friendly staff, went above and beyond to make our experience unforgettable. They helped us check in a bit past midnight, even though it was a bit late. They also created a wake-up call to ensure we had enough time to grab breakfast before our 6:45 am departure. We’ll definitely make it a point to stay here again on our next visit.

Clean room and staff

Excellent hotel. Centrally located. Fabulous restaurants.

Staff here are excellent. Very welcoming and friendly

Nice swimming pool still can be used after checked out which was really helpful to wait.

Very clean and excellent service. It is in the core area and you feel a bit noisy otherwise we really had an excellent stay!! Staff are very polite and service oriented.

I wouldn’t consider thisba 5 star hotel I will consider it to be a 3 star its very old missing alot of amenities need some major upgrades good place if you want to be in the heart of Nairobi but overall a 3 star

Our stay at the Sarova Stanley was great. The staff was helpful and thoughtful. For example, a team member saw me walking in the hall in socks, briefly and provided slippers. The decor gives a sense of its colonial roots and the restaurants offer a great variety of Kenyan, South Asian and other cuisine. The bathrooms could use an update. The only major complaint was getting someone to get phone working. I had to text a manager to assist after 3 verbal requests. Despite this, a lovely hotel in a fascinating city.

The quality of service and facilities, definitely 5%

Sarova is a beautiful property. But what makes it exceptional is the staff - they are beyond excellent. Their service is outstanding. This property is highly recommended for visitors to Nairobi.

Old world charm and character with modern conveniences and incredibly caring staff.

The level of service from everyone was incredible

Staff was warm and friendly, the rooms were clean and comfortable. Charming 125 year old hotel with a lot of history. The breakfasts were spectacular, plan on getting that added.

One of the oldest and most iconic hotels in Nairobi with lot history and colonial past

Such a nostalgic stay at this historic hotel. Absolutely wonderful hotel and excellent service and staff. The food is fantastic and loved the bars and multiple places to eat within the hotel.

Incredible service! The front desk staff, concierge, and porters were extremely helpful for the duration of our trip. Be sure to ask for a tour of this historic hotel! The rooms were clean and comfortable, perhaps a bit outdated.

The club room option was very worthwhile. We received room upgrades for all 4 of our rooms. Very nice breakfast.

Ok

Great hotel in the centre of Nairobi, great décor. Enjoyed our stay

Very friendly staff. Excellent food