Location: Strategic, only if you want to go to the beach we have to take the shuttle bus provided by the hotel and don't be confused the security will definitely direct us to wait in the lobby if you want to go to the beach
Lobby: Spacious, clean and tidy
Staff: Friendly but a bit slow in handling and it seems that there are still many young staff who are still a bit rigid in making policies, for example: after breakfast I brought a glass of herbal medicine to the room because the child was in a hurry to poop, the staff immediately stopped me and said I wasn't allowed to bring it, well, with a small heart I just left the herbal medicine. I brought it to the room but I didn't take the glass home 😅
Swimming Pool & Beach: The swimming pool is divided into 2, one at the hotel and one at the beach, my advice if you want to swim is better the one at the hotel is cleaner but if you want to play in the sand you can go to the beach because the swimming pool at the beach is dirty with lots of sand and the beach also has lots of coral, you can't play in the beach water.
Room: quite spacious, clean, complete amenities (just not as good as 5 stars), towels are a bit smelly, not soundproof. Food: Breakfast is not much variety but the taste is good, at the SERAI restaurant the food is also delicious rib soup, fried noodles, pizza is delicious according to the price hehehe
Thanks: I requested a Bday writing for my child and the hotel has granted it even though I asked for a big bed they gave me 2 singles but it's okay maybe it was full because it was during the school holiday, and I asked for a mountain view but to be more precise this is a roof and tree view hehehe but it's still okay, it's still nice to look at hehe, and the extra bed is priced at 650 thousand plus breakfast, if not with breakfast 450 thousand, for the extra bed the bed is quite comfortable to sleep on. oh yeah there is also a room deposit of 300 thousand.
The point: if you want to take your child on vacation to play at the beach, whether playing sand, swimming etc. it's better to find a hotel that is directly on the beach so it's not complicated, but if for a honeymoon or a vacation that only wants to be in a hotel, my suggestion is this Novus hotel.