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Explore Melia Vinpearl Hai Phong Rivera

Traveloka (52)

Other sources (73)

9,3

Exceptional

From 52 reviews

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Cleanliness

9,4

Room Comfort

9,4

Meal

9,0

Location

9,2

Service and Facilites

9,3

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Traveler Reviews Melia Vinpearl Hai Phong Rivera

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Customer reviews

N***n

Business

10,0

/10

Reviewed 5 week(s) ago

The vacation was great, I will still choose this place to stay next time.

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H***n

Business

9,7

/10

Reviewed 16 week(s) ago

Melia Vinpearl is needless to say, but the day I stayed there, it seemed like the pillowcase still had someone's fake eyelashes on it, because I don't use fake eyelashes, otherwise it was okay. The staff was enthusiastic, the food was also normal, not as rich as the branch I went to in Phu Quoc. Near Vsip Hai Phong Industrial Park

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duc m. h.

8,5

/10

Reviewed 17 week(s) ago

Friendly and enthusiastic staff

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T***m

10,0

/10

Reviewed 18 week(s) ago

The hotel is spacious and clean, will definitely come back

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Lam T. S.

10,0

/10

Reviewed 21 week(s) ago

nice pool, good breakfast, nice hotel

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1 people find it helpful

HUONG L. V.

Business

9,4

/10

Reviewed 29 week(s) ago

I booked a room for someone else so I'm not sure, but it must be ok so I booked many times

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2 people find it helpful

HUONG L. V.

9,4

/10

Reviewed 29 week(s) ago

booked a room so don't know how the experience is.

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Nguyen t. p. l.

Staycation

10,0

/10

Reviewed 40 week(s) ago

Friendly and enthusiastic staff.

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2 people find it helpful

A***i

Business

10,0

/10

Reviewed 41 week(s) ago

Excellent hotel. Great service. The room was very spacious, clean, and had the amenities we needed. Breakfast was delicious and with many choices.

1 people find it helpful

NGUYEN T. H.

Staycation

10,0

/10

Reviewed 65 week(s) ago

All okiii beautiful view

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1 people find it helpful

Accommodation's Reply

24 Jul 2024

Hello Ms. Nguyen TH Thank you for taking the time to evaluate hotel services at Melia Vinpearl Hai Phong. Wishing you good health and hope to welcome you back soon Dear, Hotel Management Board

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Truong T. T. H.

9,7

/10

Reviewed 92 week(s) ago

Very ok, enthusiastic, thoughtful! All services are ok

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3 people find it helpful

Accommodation's Reply

28 Dec 2023

Dear Ms. Huyen, Thank you for taking the time to rate the hotel. Your compliments will always be a great gift for the hotel to constantly try and improve customer experience. We wish you and your family good health and hope to see you again soon Dear, Linh Nguyen - Customer Experience Manager

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Vo Ai Nghia Nguyen

9,7

/10

Reviewed 93 week(s) ago

I had a very positive experience at your hotel. You prepared sweet gifts for me on the occasion of our honeymoon. Moreover, the Afternoon Tea service was very professional, with enthusiastic and helpful staff. The pastries and tea were delicious. Upon returning to Vietnam, your hotel will definitely be one of the places I will visit again. Well done. Thank you.

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Accommodation's Reply

20 Dec 2023

Dear Ms. Nghia, Thank you for taking the time to write such a positive review to our hotel and we are glad to hear that you had such a memorable Honeymoon experience. Thank you, for the kinds words about the the team and the afternoon tea. I am really happy to hear that they were all so friendly and attentive and that they went out of their way to assist you. I will ensure that your compliments are passed onto all of them. We look forward to welcoming you back to your new home in the near future. K'nd Rgds, Linh Nguyen Guest Experience Manager

Thuy D. P.

8,8

/10

Reviewed 109 week(s) ago

Good location. Rooms are clean.

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Accommodation's Reply

03 Sep 2023

Dear Ms. Thuy Duong Pham, On behaft of the entire team at Melia Vinpearl Hai Phong Rivera - thank you for your choosing us and glowing review. Heart and sould is what matters most to us and this is how we present ourselves daily and in every action. I am delighted to know that you are happy with overall service. Thank you for placing your trust in our hotel and we look forward to welcoming you in the future. Sincerely, Linh Nguyen - Guest Experience Manager

Nguyen T. D.

10,0

/10

Reviewed 110 week(s) ago

Ở Vin dù bất cứ chỗ nào cũng đều tuyệt vời nhất

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Accommodation's Reply

03 Sep 2023

Dear Ms. Dung, Thank you for taking the time to rate the hotel. Your compliments will always be a great gift for the hotel to constantly try and improve customer experience. We wish you and your family good health and hope to see you again soon Dear, Linh Nguyen - Customer Experience Manager

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Vu Thuy L.

8,5

/10

Reviewed 112 week(s) ago

Khách sạn mới nên dịch vụ rất oke, sạch sẽ.

3 people find it helpful

Accommodation's Reply

03 Sep 2023

Dear Ms. Linh, Thank you for taking the time to rate the hotel. Your compliments will always be a great gift for the hotel to constantly try and improve customer experience. We wish you and your family good health and hope to see you again soon Dear, Linh Nguyen - Customer Experience Manager

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Thi C. Q. L.

10,0

/10

Reviewed 112 week(s) ago

All services are great. If I have the opportunity to go to Hai Phong, I will continue to choose Melia Vinpearl.

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3 people find it helpful

Accommodation's Reply

03 Sep 2023

Dear Ms. Quynh Le, Thank you for taking the time to rate the hotel. Your compliments will always be a great gift for the hotel to constantly try and improve customer experience. We wish you and your family good health and hope to see you again soon Dear, Linh Nguyen - Customer Experience Manager

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Tran T. T. D.

8,5

/10

Reviewed 113 week(s) ago

Great, friendly and enthusiastic staff, nice and clean rooms, 3 clean swimming pools, 2 children's pools for ages 1-2 or 3-6 and 1 adult pool.

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Overall Ratings & Reviews Melia Vinpearl Hai Phong Rivera

Explore Melia Vinpearl Hai Phong Rivera

9,4

9,4

9,0

9,2

9,3

Traveler Reviews Melia Vinpearl Hai Phong Rivera

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