People often mention about Smart Room at TreePark Serpong BSD Near AEON ICE BSD
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Accessibility (9)
Ambiance (9)
Bedroom (7)
Staff Friendliness (6)
Wifi (6)
Bathroom (6)
Hotel Area (5)
Distance to City Center (4)
Check-in/out Time (4)
Room Space (4)
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Traveler Reviews Smart Room at TreePark Serpong BSD Near AEON ICE BSD
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Customer reviews
F***a
Staycation
9,1
/10
Reviewed 1 week(s) ago
The place is okay, it's clean too. It's just a bit complicated when checking in, because you have to wait via the apartment to give the key. The rest is okay, there are no other problems.
Next, I'll look for another hotel that definitely uses the app.
Thanks Traveloka, it makes it easier for us to find hotels, and others.
Very good
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W***a
Business
10,0
/10
Reviewed 4 week(s) ago
nice clean no fuss
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2 people find it helpful
D***i
5,7
/10
Reviewed 8 week(s) ago
there is no hot water for bathing
there is no drinking water in the room
there is no stove
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1 people find it helpful
p***i
7,8
/10
Reviewed 9 week(s) ago
The blanket smells of pee, the remote doesn't work properly. For the price, it's not bad.
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1 people find it helpful
H***k
Staycation
8,1
/10
Reviewed 12 week(s) ago
Not bad for this price, the TV is dead, there are no channels, the AC is cold, the facilities are only 1 towel without soap, etc.
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K***n
Staycation
8,5
/10
Reviewed 16 week(s) ago
I was skeptical because of some bad reviews that said the room was dirty. It turned out the room was clean and the service was really good. Unfortunately there were no amenities at all. There was only one towel. But for that price it was really good! I will come here again next time
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3 people find it helpful
TO
Tiara O.
Staycation
9,4
/10
Reviewed 23 week(s) ago
There is a deposit of 100 thousand, but it is returned when we check out and the room has been checked. Check in is easy, the view is nice, the room is clean, there is a refrigerator, 2 drinks available, 1 towel, cold AC
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7 people find it helpful
I***m
5,7
/10
Reviewed 24 week(s) ago
It's a mess, the mattress springs stick out until they get punctured, I've stayed here twice and it's really messy, the admin was silent when I asked why there was no Netflix, he said there was but when I tried it there wasn't, I won't be staying here again
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2 people find it helpful
R***u
9,4
/10
Reviewed 26 week(s) ago
Getting the key is a bit complicated, but the service is okay, the staff are friendly, the room is comfortable, the toilet is clean, thank you.
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2 people find it helpful
R***n
8,5
/10
Reviewed 27 week(s) ago
Not all the rooms are clean, there is no hot water either
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3 people find it helpful
W***y
10,0
/10
Reviewed 32 week(s) ago
comfortable, clean, lots of access, nice room, strategic, lots of good locations in BSD
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3 people find it helpful
r***n
8,2
/10
Reviewed 33 week(s) ago
The room is ok, clean, complete, because we requested it from the admin.
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4 people find it helpful
J***a
Business
9,4
/10
Reviewed 34 week(s) ago
Fast response staff, clean room, cool AC.
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3 people find it helpful
R***Y
Leisure
10,0
/10
Reviewed 36 week(s) ago
It really is not disappointing at all.
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1 people find it helpful
ADE S.
Staycation
8,5
/10
Reviewed 37 week(s) ago
Nice place and nice view.
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3 people find it helpful
M***i
Business
10,0
/10
Reviewed 37 week(s) ago
Nice, spacious and clean. No parking and safe, a plus point when all apartments are competing to use private parking
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2 people find it helpful
JM
Juni M.
6,7
/10
Reviewed 49 week(s) ago
The rooms are comfortable but expensive because you don't get water, soap or shampoo.
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2 people find it helpful
N***l
9,4
/10
Reviewed 53 week(s) ago
The room is comfortable and clean. Responsive and responsive. The location is close to shopping centers and public facilities, but the atmosphere is still calm. For a few days stay is very good.
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D***e
5,0
/10
Reviewed 54 week(s) ago
Dirty and smelly bathroom. Mattress and blanket make you itchy. The room is narrow, dirty, and unkempt. There is no mirror or wardrobe. For this price, you should be able to get something more decent. And what's worse, the admin/staff is rude, the service is very bad. Think twice if you want to stay here. There are still many other options. A room like this should be suitable for a price of <80k. Bad experience.
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4 people find it helpful
Accommodation's Reply
04 Jun 2024
Dear D, E, Thank you for staying at the Smart Room Treepark BSD, we apologize for what happened to you. We will check with the relevant department regarding the problems you are experiencing. And in the future we will improve it again. Thank You.
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LA
Lusi A.
Business
9,7
/10
Reviewed 56 week(s) ago
Please always change the sheets and pillow cases. So that they don't smell. Sorry.