6,3
Pleasant
From 88 reviews
Provided by travelers on
Cleanliness

6,3

Room Comfort

6,2

Meal

5,9

Location

5,9

Service and Facilites

5,8

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Traveler Reviews Arcadia Beach Resort Pattaya

Number of reviews per page
20
40
Customer reviews
Sofia L.
icon-origin-TRAVELOKA
6,5
/10
Reviewed 51 week(s) ago
If it says it's full and the app says it's vacant, you can book it. Your answer is easy.
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Chanyapak K.
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4,5
/10
Reviewed 95 week(s) ago
Whoever wants to take a break and read carefully, collect the cleaning fee of 500, find parking for yourself on the side of the road. If you want to stay, you have to walk and drag your luggage into the building. Who will reserve here? Read the conditions carefully.
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1 people find it helpful
paphinwich
icon-origin-TRAVELOKA
5,4
/10
Reviewed 104 week(s) ago
ยอมทิ้งค่าที่พักค่ะ ต้องเก็บค่าทำความสะอาดเพิ่ม500บาท และที่สำคัญ ไม่ใช่โรงแรมค่ะ เป็นอาคารห้องพัก
2 people find it helpful
Mustafa S. M. A.
icon-origin-TRAVELOKA
5,5
/10
Reviewed 108 week(s) ago
The service not good, delay check out.
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Sopit J.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 113 week(s) ago
ตอนเช็คอิน ยังบอกให้จ่ายอีก 500 ค่าแม่บ้าน ถ้าไม่จ่ายไม่ต้องเข้าพัก ที่จอดรถก็ไม่มี อยากจอดตรงไหนก็จอด หลอกลวง
7 people find it helpful
Accommodation's Reply
27 Jul 2023
Thank you for the review, we are following charge a policy from the booking site.
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Aeuangfa P.
icon-origin-TRAVELOKA
6,0
/10
Reviewed 116 week(s) ago
ที่จอดรถไม่มีจอดข้างถนน ไม่มีรีเซฟชั่น ในห้องพักทิชชูไม่มี แถม11.00น.แม่บ้านเคาะทำความสะอาดไล่เชคเอ้า ล่ะยังมีจ่ายเพิ่มอีก400 แคนเซิลก้อไม่ได้ อย่าหามาพัก
8 people find it helpful
Accommodation's Reply
14 Jul 2023
Thank you for the review. The cleaning fee is specified in the customer's reservation, must be paid at the property. Check-out time is 11:00 as per the reservation details. Sorry for the inconvenience.
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Supattra N.
icon-origin-TRAVELOKA
5,4
/10
Reviewed 116 week(s) ago
There is no parking, even though it is stated that there is a parking lot on the side of the road, which is very difficult to find. It's not a hotel, but it's a condo, so you have to call yourself.
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2 people find it helpful
Accommodation's Reply
14 Jul 2023
Thank you for reviewing the accommodation. There is no car park inside. It's a public park outside.
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Nureesan M.
icon-origin-TRAVELOKA
5,1
/10
Reviewed 123 week(s) ago
ลืมสายชาร์ทโทรศัพท์ไอโฟนไว้ในห้องพัก เดินออกมาไม่ถึง 5 นาที ย้อนกลับไปดูของหาย และไม่ชอบตรงพนักงานกดดันตั้งแต่ยังไม่ถึงเวลาเช็คเอาท์
2 people find it helpful
Accommodation's Reply
01 Jun 2023
Hi thank you for your review, we greatly appreciate the time you have taken to povide us with this valuable feedback.
วิทยา
icon-origin-TRAVELOKA
4,5
/10
Reviewed 133 week(s) ago
มีป้ายเตือนห้ามพักรายวัน ผิดกฏหมาย จากนิติบุคคล ห้ามขอดรถภายใน ปรับ 500฿ ไม่ทีที่จอดรถตามหน้าปก มีเรียกเก็บค่าทำความสะอาดเพิ่ม 500฿ เพราะเเจ้งในคอมเม้นแล้ว
7 people find it helpful
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Naruemon C.
icon-origin-TRAVELOKA
5,7
/10
Reviewed 140 week(s) ago
Have to walk and ask the security guard himself, there is no service person. Call and ask about anything, don't really want to answer, don't know much about it
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5 people find it helpful
Accommodation's Reply
03 Feb 2023
Hi thank you for your review, we greatly appreciate the time you have taken to povide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel - our mission is to pro vide excellent guest experience, so we are sorry to have let you down.
Pom S.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 167 week(s) ago
should be informed that it is a condo Accommodation here is a daily rental condo. and will have to pay for cleaning before arrival Not sure if it's the cleaning fee after using our room or before our stay. because in the room there are gibberish and flashing lights If the parking lot is full, it must be parked in front of the condo. If you are willing to stay in a condo from the beginning, it's good. And there is no receptionist here. For us people who have come a long way understand that it is a hotel. Plus, hurry to reserve, not reading other people's reviews first. So I don't feel good. Why are you collecting rent and cleaning fees separately? Should be notified to stay together with the room price when paying at all. The cost of the room and the cleaning fee are the same. Why not write down that the total cost of this room is 900 or 1000? It's up to you to wait to pay for the room. When people arrive and don't want to pay for cleaning, they pay for the room for free. It's Condominium. No reception. Must pay cleaning fees before check-in.
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14 people find it helpful
Accommodation's Reply
30 Jul 2022
We apologize for the inconvenience We will improve it in the next time. in terms of the price of various fees In the booking details will be notified. Customers can come in and check.
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Ajchareeya P.
icon-origin-TRAVELOKA
5,4
/10
Reviewed 174 week(s) ago
Good room, clean, new, but the price does not match the app page, there is a cleaning fee to pay an additional 400 ฿ (that is, we checked in at 4 pm, very late and rushed to find a bedroom) with a hurry to read the details, not overall Over 1,000 baht / night, no problem with payment, but I think the agency should not do marketing in this way. Should adjust the price including cleaning fee to match the price on the app page Overall not very impressed no check-in counter no reception Where is the building, you have to walk around in case you find a security guard to ask for directions. I've been using this app for years and I just came across this kind of service. Please leave the app to take care of this. Not sure if it's the marketing promotion policy of the app or not? I do not apologize to any party because it was the mistake of the customer who did not read the details (small) and did not read the reviews well.
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10 people find it helpful
Accommodation's Reply
06 Jun 2022
Thank you for the review. The accommodation will check to improve it.
foam m.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 179 week(s) ago
For us, it's okay. There may be a confusing service. a bit, but overall it is considered ok
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2 people find it helpful
Accommodation's Reply
30 Apr 2022
Thank you for the review. The accommodation will improve and make improvements in the future. Hope that customers will come back to use our service again.
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Satid F.
icon-origin-TRAVELOKA
4,8
/10
Reviewed 181 week(s) ago
There is an additional charge for cleaning 500 baht.
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4 people find it helpful
Accommodation's Reply
30 Apr 2022
Thank you for the review. The accommodation will improve and make improvements in the future. The service fee depends on the booking policy. Thank you.
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Poonsab P.
icon-origin-TRAVELOKA
9,4
/10
Reviewed 181 week(s) ago
It's a very relaxing place with good privacy.. I like it.
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+3
5 people find it helpful
Accommodation's Reply
30 Apr 2022
Thank you for the review. The accommodation will improve and make improvements in the future. Hope that customers will come back to use our service again.
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Rujapha N.
icon-origin-TRAVELOKA
8,8
/10
Reviewed 182 week(s) ago
We stay in a room that can accommodate 6 people. There are 2 bedrooms, 2 bathrooms, a living room. There are kitchen utensils, clean rooms, quiet, comprehensive swimming pool. But in the room, there is no hair dryer, pillows, blankets, available for 4 people, no reserves, can be corrected to 100%
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5 people find it helpful
Somchay Kongyod
icon-origin-TRAVELOKA
5,7
/10
Reviewed 185 week(s) ago
I feel very bad. There is no room number in the reservation sheet. Must be contacted via phone number only. Have to pay 400 more cleaning fees before staying. I've never stayed anywhere like this. But included in the price of accommodation, not good at all
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6 people find it helpful
Accommodation's Reply
18 Mar 2022
Thanks for the review, the accommodation will improve in the next opportunity.
vitoon c.
icon-origin-TRAVELOKA
8,5
/10
Reviewed 185 week(s) ago
ดี ห้องกระทัดรัดเป็นสัส่วน บรรยากาศรอบๆ ดีเงียบสงบ
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Accommodation's Reply
18 Mar 2022
Thanks for the review, the accommodation will improve in the next opportunity.
สินาภรณ์ บ.
icon-origin-TRAVELOKA
8,7
/10
Reviewed 187 week(s) ago
The room is okay with this price. It is a condo for daily rental. Cleaning fee 400 baht, but the room has a lot of cockroaches. inside the sink counter At night there is also a bedroom.
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3 people find it helpful
Accommodation's Reply
07 Mar 2022
We will fix it. Since there are customers staying all the time, we apologize for this.
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Kesani L.
icon-origin-TRAVELOKA
5,4
/10
Reviewed 189 week(s) ago
clean up since the start of the stay It's like having an agreement, extra cost, even if it's not a hotel and no facilities. Just collect money before moving in, not just the money shown at that price. Contract clauses, read the terms in the regulations like cheating.
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9 people find it helpful
Accommodation's Reply
07 Mar 2022
Thank you for your advice. Details are already stated on the website page. Because we have to hire a cleaning company to clean when the customer checks out.
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