8,5
Very Good
From 2.624 reviews
Provided by travelers on
Cleanliness
8,6
Room Comfort
8,6
Meal
8,4
Location
8,7
Service and Facilites
8,6
People often mention about Kawana Hotel Padang
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Distance to City Center (199)
Surroundings (172)
Staff Friendliness (166)
Ambiance (163)
Bedroom (158)
Accessibility (154)
Bathroom (139)
Hotel Area (138)
Family Friendly (135)
Room Space (124)
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Traveler Reviews Kawana Hotel Padang
Number of reviews per page
20
40
Customer reviews
S***h
9,1
/10
Reviewed 3 day(s) ago
The service is good, friendly, comfortable, the atmosphere is nice.
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L***a
10,0
/10
Reviewed 3 day(s) ago
The waiter, Mas Ardi, was very friendly and polite.
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F***i
10,0
/10
Reviewed 4 day(s) ago
The service is friendly and the staff are all friendly, the rooms are clean and will come here again
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S***n
Business
10,0
/10
Reviewed 6 day(s) ago
Comfortable and enjoyable, recommended
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AU
Ane U.
10,0
/10
Reviewed 1 week(s) ago
The service from Kak Santi and Bg Ardi was friendly and the room was clean 🙂 satisfying🙏
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Accommodation's Reply
30 Jul 2025
Dear Mr./Ms. Ane U. Thank you very much for your positive review! We are very happy to hear that you enjoyed the friendly service from Ms. Santi and Mr. Ardi and that your room was clean and comfortable. We look forward to welcoming you back to our hotel for a more enjoyable stay. Warm regards, Rahayu. E-commerce
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I***m
10,0
/10
Reviewed 1 week(s) ago
Thanks, Mr. Ardi for the good service.
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Axel A.
Business
9,4
/10
Reviewed 1 week(s) ago
The hotel staff is friendly and the service is excellent. The best 🫡 #Santi #Tika
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M***D
Leisure
9,7
/10
Reviewed 1 week(s) ago
It is recommended to bring the children along and accompany them swimming.
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Accommodation's Reply
30 Jul 2025
Dear M*D, Thank you so much for your positive review! We are delighted to hear that you enjoyed our pool and found our hotel worthy of your recommendation. We look forward to welcoming you back to our hotel for another enjoyable stay. Please feel free to contact us directly if there is anything we can do to assist you. Best regards, Rahayu Kartika. E-commerce
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D***i
10,0
/10
Reviewed 2 week(s) ago
Hopefully, Kawana Hotel will remain the hotel of choice.
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Accommodation's Reply
30 Jul 2025
Dear Guest. Warm greetings from Hotel Kawana Padang. We hope our hotel will always be your choice of accommodation while you are in Padang. Best regards. Rahayu Kartika. E-Commerce
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H***i
9,7
/10
Reviewed 2 week(s) ago
The hotel staff is very friendly #Fajri and Santi
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IA
Indra A.
10,0
/10
Reviewed 2 week(s) ago
There was a problem with the LANVSUBG room lock, which was immediately repaired.
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Accommodation's Reply
30 Jul 2025
Dear Mr. Indra A., Warm greetings from Hotel Kawana Padang. Thank you for your review of Kawana Hotel. We will certainly always strive to improve our responsiveness for the comfort of our guests. We hope our hotel will always be your choice of accommodation while in Padang. Best regards, Rahayu Kartika. E-Commerce
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HF
Heru F.
10,0
/10
Reviewed 2 week(s) ago
Complete, fast service, no problems
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Accommodation's Reply
30 Jul 2025
Dear Mr. Heru F., Warm greetings from Kawana Hotel Padang. Thank you for choosing Kawana Hotel and for your kind review. We wish you continued good health, and we hope to serve you again in the near future with even greater excellence. We look forward to welcoming you back to Kawana Hotel. Thank you. Best regards, Ika. E-Commerce
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RF
Rizqina F.
9,4
/10
Reviewed 2 week(s) ago
Kak Santi's service is friendly, the room is spacious and clean.
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R***a
10,0
/10
Reviewed 2 week(s) ago
Very good service and good experience staying here with staff named Mas Fajri and Mbak Santi, good.
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p***a
6,0
/10
Reviewed 2 week(s) ago
BE CAREFUL IF YOU WANT TO STAY HERE.
I BROUGHT A 2-YEAR-OLD TODDLER AND THEY WERE CHARGED, UNDER THE EXCUSE OF FREE IF THEY'RE UNDER 100 cm.
I'M NEW TO THIS HOTEL, AND THE BREAKFAST CHARGED FOR 2-YEAR-OLDS.
THE PROBLEM IS, THE RECEPTIONIST ONLY TOLD ME AFTER I'D ALREADY PAID AND THAT I COULD NOT GET A REFUND.
FURTHER, WHEN I WENT TO MY ROOM ON THE 2ND FLOOR, THERE WAS NO EXPLANATION OF THE ELEVATOR'S LOCATION...
OLD BUILDING, JUST STAY THERE ONCE.
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doni s.
10,0
/10
Reviewed 2 week(s) ago
Friendly service and satisfactory facilities
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A
Apnilda
10,0
/10
Reviewed 2 week(s) ago
The service and facilities are very satisfying
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Manipans T. B.
10,0
/10
Reviewed 2 week(s) ago
The hotel is very clean, the staff is friendly, and the security is also friendly. Even helmets are kept safe.
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m***i
10,0
/10
Reviewed 2 week(s) ago
Attractive and trustworthy. Receptionist service: good and reliable.
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FH
Fadly H.
10,0
/10
Reviewed 2 week(s) ago
Good service, clean rooms, friendly staff.
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Number of reviews per page
20
40
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