It's a shame, it's my first time staying here. It's so uncomfortable. The room environment is dirty, the towels smell, the trash can in the toilet is very dirty, there's used toilet paper, there are lots of ants in the room, and the sheets are also dirty. Oh no, it's so bad. I just arrived and wanted to check out again. Luckily, my husband said he had a good experience. It's a shame the place isn't very well-maintained, it's really obvious.

Everything is charged when the room rental includes towels, toiletries, and hotel slippers. Even if you're in transit, it should be available for that price. Please help.

choose a camp type room, there are weaver ants and even centipedes.. because I happened to get a corner camp and it turned out there was a hole in front of the door that wasn't closed.. I asked for toilet tissue and camphor, it took a while to be delivered, and what was delivered was only toilet tissue and regular tissue, but how come when the 22 tissues ran out.. the phone was also a bit dusty, maybe I'll check it more in the future

The staff is friendly, but some of the restaurant staff are not very good at providing service. I reported it to the nearest security guard, who told me to report it to customer service.

A comfortable place to relax, while playing with the fish.

Great, the family is very happy

The food is good, the menu has a lot of food.

The place is comfortable, the kids are happy, the staff are also friendly.

The hotel staff is friendly, the rooms are comfortable, only the cleanliness may need to be improved, especially under the bed, otherwise everything is good, worth it for the price.

From the facilities and the staff, I was really satisfied with my stay at Villa Chevilly. This is my second time checking in at Chevilly through the app, and there are lots of promotions and discounts.

Spacious and comfortable for families. Kids-friendly, plenty of rooms and rides. Mountain views.

Okay, all the services at this hotel are very friendly, neat, fragrant, clean, making you feel at home. The atmosphere is good. This is my second stay here. The first time was at Edelweiss, the second time was at Lotus. I definitely won't get bored because there are many aesthetic photo spots. Next time I come here again 🥰🥰🥰

good busy service makes us comfortable

I'm sharing my experience during my stay: the sink leaked, the bathroom was dirty, and then it was clogged to the point where the water was stagnant. There was no bellboy or anyone to help carry things up to the room, even though it was on the second floor. For a rate of almost a million, it was very inadequate.

lack of maintenance.. it's just expensive

Nice and comfortable, always come back again

1. To enter the hotel, you have to pay for parking and per person (even though you've already booked the hotel). 2. Paying 25,000 per person only gets you one free photo spot. 3. The toilets are smelly and not very clean (there's moss). 4. You have to pay another 10,000 to ride the shuttle. 5. You have to pay more to enter other attractions. 6. The waterpark pool is green. 7. The restaurant wasn't ready. Many of the food stalls were empty, and you had to wait an hour for the dishes to come out. Hopefully, there will be improvements.

The room was leaking, the flash wouldn't work, and there was a leak. Please add it if possible so that those staying overnight will no longer be charged an entrance fee. Thank you.

Friendly staff and family friendly place

The food is top-notch. Cleanliness is lacking, with rats and cats on the ceiling. Directional signs are lacking. But overall, it's top-notch.