Diani Reef Beach Resort & Spa - Your Beachfront Bliss Awaits

Explore Diani Reef Beach Resort & Spa - Your Beachfront Bliss Awaits
8,0
Very Good
From 352 reviews
Cleanliness

8,2

Room Comfort

7,8

Location

7,6

Service and Facilites

8,6

Traveler Reviews Diani Reef Beach Resort & Spa - Your Beachfront Bliss Awaits

Number of reviews per page
20
40
Top reviews
Liviu
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

yes
curtis
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Me and my wife loved the stay there. The rooms were cool after a long day in the sun, the beds were very comfortable and the staff were all very friendly. The food and bars on the resort are the best we’ve had at a hotel.
Peter
10,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great beach front.
Kelvin
icon-Business and Leisure with Friends
Business and Leisure with Friends
8,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The customer service officer, purity, was excellent
Roger Charles
icon-Leisure with Partner
Leisure with Partner
4,0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great location but the web site is not reflecting the current condition. The hotel and pool, gardens, accommodation all require total renovation and maintenance. The hotel suite was dated, poor condition, missing tiles in bathroom, mouldy and generally very tired. The cleaners worked hard and the staff were friendly but apparently the owners are interested in spending the money that is required to refurbish the hotel and ammenities. The pool bar is empty has no glasses, drinks or staff. The food is disappointing, cold, incorrect many times and quality overall below par. The menu was very limited and generally the food tasteless. Really wish we didn’t book the hotel and definitely not full board. We reported several times to the staff but apparently the Chef advised he didn’t care what the customers said he only reported to his boss. To make it worse the cleaner didn’t lock the patio doors on one occasion and the suite was invaded by monkeys that took everything from fruit, crisps, chocolate, drinks etc… defecated all over the suite, broke glasses and left monkey blood on the floor, bedding, bathroom, etc is was disgusting and took the cleaners 3hrs to clean…. All the affected clothes had to be specially cleaned and as a result I received an infection to my hands resulting in horrible blisters and now been treated by the Tropical Disease Center in London. Sadly there are much better hotels close by that we visited and wish we hadn’t paid upfront.
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Salva
10,0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

I loved it there
Mateusz
icon-Leisure
Leisure
8,0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

.
Faisal
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Property is kind old but the resort employees did outstanding service for the customers.
Nollascus
8,0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Al a carte menu is poor Food served is small
Scott
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

The staff were all friendly The place was 3 star, not 5 Limited fun activities to engage with
Ermias
icon-Leisure
Leisure
10,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Hospitable staff and excellent service. The property is not new but still in good shape. We saw monkeys hoping in the big coconut trees from our balcony (seaview). Everything is clean including swimming pool, nice fresh air. We hopped on tuktuk (three wheel motorbikes) to the town (about 2km away) for forex and shopping. We detested the salty shower at first but got used it eventually (just don't drink it).
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Verified traveler
icon-Friends and Family
Friends and Family
6,0
/10
Reviewed 55 week(s) ago

Hotels.com verified review

This is a 3 star hotel not 5 star. The hotel is dated and the rooms desperately need an upgrade. We had a leak from the AC in our room and there was a strong sulfurous like smell that kept coming from the bathroom. Everything in the rooms and hotel generally is just old. The location is perfect and hotel has so much potential but its very neglected. I wouldn't recommend and this hotel IS NOT A 5 STAR!
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Shane
icon-Leisure
Leisure
10,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I really enjoyed my time at this hotel.. the beach is absolutely beautiful and the staff were sweet and very helpful
Hatice Elif
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Staff is extremely nice
Donna
icon-Friends and Family
Friends and Family
10,0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The staff were extremely helpful and friendly. We had a great stay, food was very good, toiletries were eco friendly using aromatics essential oils. Location close to everything you need.
Kevin
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

We liked the group activities like water polo. There was variety of food during dinner. Most of the staff were friendly and the lady at reception ensured we got the honeymoon compliment. They also upgraded our room from standard to deluxe at no extra cost.
Kimberly
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Friendly staff
MARAJ
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

The staff was fabulous. They all made sure our stay was wonderful. The hotel had some repairs being done however it did not interfere with our stay. We had a wonderful time.
Abdixakim
icon-Leisure
Leisure
10,0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Good hotel and food was good staff friendly
Debebe
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

The hotel has a great location with convenient beach access, and both dinner and breakfast were excellent. However, I was disappointed to be charged extra after booking my second night through Expedia. It seems they don't favor third-party bookings and charge more than the rates listed on such platforms. Despite this, it's still a good place to stay overall.
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