Overall Ratings & Reviews Avani Gaborone Resort & Casino

Only one slight criticism, no information in the rooms regarding opening hours for breakfast, lunch etc, and checkout time, also no information on tours operating from the hotel. Apart from that I found the staff very efficient and helpful.

Has no lift. Generally in need of renovation and maintenance. Limited choice of restaurants.

Comfortable one-night stay. The room was well furnished and in decent condition, though the AC was a bit tricky. Bathroom was very modern. The hotel has a nice decor,but some areas are showing signs of age. The pool area is nice and large, but could have been a but cleaner and needs new or more modern loungers and seating options. The food menu at the bar was limited, and the food was ok - not the best we had in Botswana, but not bad either. There was a DJ by the pool that was very loud (as seems to be typical in Botswana) but this finished at around 22:00 so did not disturb our sleep. There is no lift, but the staff did help by bringing our luggage up to our 1st floor room.

Above average experience

Very noisy on the street. Aircon is so noisy you have to turn it off. The restaurant was not open so you had to sit by the pool where some local DJ played loud music that was not to my liking. It was windy and cold. I believe the kitchen burnt down a while ago but noone informed me on booking. Left early...

Warm and friendly enviriment with style and class! Front desk, check-in, restaurants, staff members make you feel home!

The hotel is quite safe. The is more to be desired about the food service. Restaurant is closed at the weekend.

The hotel is at the top of the range for price. Booked to rooms for government meetings, and one had no hot water..zero! Not an amenity on would even expect was in question?? Issue was reported, not fix fixed, and zero compensation or customer service….full rate, and a sorry about that??? Completely unacceptable at rate.

Very busy hotel so a lot of noise. Our room had a door to the next room and whilst locked, we could hear our neighbors movements very easily

Pleasant building and amenities. Room was good sized and comfortable. Staff are pleasant and efficient.

I really had very good stay and the room was very clean but i had a problem with the breakfast it was not up to the standard expected. i had asked for treat since it was on my birthday and i didn't receive it like in other hotels they do sing and give a small piece of Cake for the treat.

It was a nice stay, the staff was friendly and the breakfast great. The room was clean and comfortable.

Avani was a very pleasant stay. Comfortable, clean and friendly staff. Was perfect location for my trip home after so many years.

Lovely hotel but the service can be a bit slow.

Lovely Hotel. Will stay again

I did not have hot water for my shower, asked for room service and it did not arrived . The street level room was very noisy - at 330 am people were outside speaking loudly right by our window

It is always a pleasure staying at the AVANI on business. Great food, service, staff and a lovely room to stay in with excellent AC. 5*.

It takes one hour and up to one hiour and a half to get some food.

Overall I had a really great stay (6 nights) at Avani in Gaborone. I was here for a very short business trip and wanted all of the modern comforts and conveniences and Avani didn't disappoint. From the breakfast buffet (I paid for it to be included), the room service, the pool lounge and the Pantry (coffee shop), the food quality was very high and the service was excellent. By the end of the week, the staff recognized me in the Pantry cofee shop, knew my order and even taught me a little bit of Setswana! The only hiccup was I relocated from my original room, immediately after check-in, because the air conditioning wasn't working in room #1. I called the front desk, they sent someone very quickly to investigate and they moved me to a new room without any delays. Room #2 was great and the rest of the trip was without incident. I would gladly come and stay here again. Great for business travel.

It’s not worth the amount I paid...