Overall Ratings & Reviews Sunbird Lilongwe

The Sunbird Lilongwe is a very nice place to stay when traveling. The staff if all amazing - very helpful and accomodating. Yasmin in the restaurant was great at serving our table. The one problem was the Wifi. It would not stay connected and we constantly had to log in. Also turn down service was hit or miss. Some nights we had it some nights we didn't. There was also a beautiful pool and nice fitness center. Overall we would definitely stay again!

It worked for the purpose of the trip. Nothing extra ordinary to compliment on. Staff was great, except for one lady in the dining area, who was kind of annoying!

Lovely hotel well located in town. My airconditioning was not working and though it took a while, the team actually changed the compressor the same evening and ensured I got a good night's rest. Above & beyond. Highly recommend this place.

staff members, were very friendly and helpful. The room was too small for 2 people. The descripiton was for deluxe room

Good hotel within few mins walk of the malls and markets of the Old Town.

Clean, staff friendly

The hotel was clean and quiet and the staff were wonderful. My only complaint is that many of the things I wanted to order off the menu were unavailable.

Excellent superb service

Excellent service!!

An excellent, clean and safe, place to stay with family. One can not go wrong with staying at this place.

Run down and dated

Nice hotel except for the food.

We hoped for solid wifi and some luxury on this stay… the place is nice, but needs maintenance (eg bathroom door lock missing, mosquito nets didn’t work). The Wi-Fi kept kicking you off and you had to log in repeatedly with a code that’s not memorable. Didn’t think it was worth the money. The location is good.

The rooms were nice and the staff was super helpful and friendly. The hotel is convenient to being in the city center. Would recommend staying her for work or tourist travel.

The Sunbird Lilongwe is a beautiful hotel. It has the relaxed elegance of an earlier era, with low-slung building and open corridors with view of the extensive, beautifully-maintained gardens. The rooms have been recently renovated so they are very comfortable, and there is now a gym (I tried the elliptical, which worked very well) as well as a small pool. The breakfasts are ample, with omelettes made to order, and the service is excellent. I stayed twice, once on each end of my trip to Lilongwe, and I enjoyed both visits. This is Old Town, so outside the hotel the roads are rough and sidewalks are dirt paths, but if you venture a block down to the big shopping center, the Bombay Palace also has excellent Indian food.

This hotel is in an excellent location for business and pleasure. I found the staff to be courteous, professional and friendly. The property is a little dated but very clean and i was quite happy and comfortable in in my room

Great service by the reception team Rooms are very dated Service in the restaurant was very slow Not a great location

Never staying there again.

They double charged me for the room. I prepaid but theyvaked me to pay again when I left. How do i get my money back?

I loved the lush, green and spacious gardens and the fact that my room had a patio. The birds were everywhere. I appreciated that all room entrances were from the garden instead of indoor hallways like most hotels. The staff were friendly and helpful and the restaurant had great breakfasts and dinners. It was a great place to stay for 3 weeks.