Great breakfast

The rooms and facilities are in excellent condition except the bathroom is weird. There is a step to climb into the bath tub which makes it exceedingly dangerous and the tub is very slippery. Since it is located in Quito , a high altitude area, when I suffered a high latitude sickness attack, i was unpleasantly surprised that the hotel has no oxygen tank for its guests readily available. Emergency medical ambulance waiting is 1 hour. That is a very serious health concern.

Excelente

Hotel location is very convenient, close to everything, restaurants, metro station, and most of all safe location. Staff members are helpful and friendly.

I love this hotel I feels like home

Very comfy, modern spacious room. Nice breakfast options, helpful staff

Amazing hotel always great staff and very helpful in everything

Delightful hotel & lovely breakfast. Very enjoyable stay.

Everything was great, staff, room cleanliness, the area, the room.

Great hotel and staff was very helpful and friendly.

I stayed at this hotel twice during my stay in Quito (once in the hotel portion and the other in the hotel section). I found the entire place to be very clean, modern, and convenient. The staff was accommodating, nice, and welcoming. The surrounding area felt safe and had plenty of restaurants, bars, and stores. I used the spa and had an amazing massage. It was too chilly for the pool, but the rooftop is great even to sit and have a drink.

The staff were very accommodating. Needed to depart for airport early in the morning and they prepared breakfast. Great location too.

The day I arrived, there was a party at the rooftop restaurant with loud music that went on until 1:30 AM. Yesterday, the music continued from midnight until around 2 or 3 AM, and I had to wake up at 5:30 AM to leave for the airport, so I was barely able to sleep. The bathroom was also inconvenient. It had a strange bathtub instead of a proper shower, and you had to climb into it using an awkward and risky step. Overall, the bathroom setup felt outdated, and the room itself had a general 80s vibe. On a positive note, the staff was kind, the food wasn’t bad, and the location was excellent. However, the overall experience was disappointing. I will not be coming back, and I would not recommend this hotel.

The stuff was amazing. They surprised my daughter with a birthday cake, just because I mentioned we were celebrating it

Everything excellent

The staff was not cor

Great rooms, the staff helped in everything we asked for

The staff goes the extra mile for all your needs! Highly recommended if you want to stay in the heart of the city. Hospitality 100% Great job!

Yes

Staff was very welcoming and had the best experience. Highly recommended.