Overall Ratings & Reviews Jupiter International Hotel Bole

Excellent staff

Sometimes the fruits of breakfast is not fresh, watermelons, pineapple juice, I met twice.

Staff not clear on the hotel policy. Based on who I asked, I was provided conflicting information. I was not provided clear guidance. The staff is not up to par in customer service. They needs major training.

It’s was great overall.

The hotel is outstanding and the services are excellent.

Superb service, transfer from AirPort and a smooth and fast check-in. Very hospitable staff all around. Restaurant on site with good variety and selection.

I stayed at this hotel for two days. The food was ok and the room was ok except the towels which were old and stained. The rooms lack sound proof due to which any noise on the corridor was loudly disturbing. The cleaning crew in the morning wakes you up because of their loud voices - they are like construction workers. There was complimentary breakfast but the entire room was reserved so I was asked to dine in the bar on a bar table - I found this disrespectful. There should be no first class and second class customers. The hotel need to avoid discriminatory services.

With free shuttle between airport

Good stay

Close to the office. Supermarket near by. Medium but comfortable room. Good breakfast. Free shuttle to airport.

Even if this hotel weren’t as lovely as it is, I would still rate it five stars for the staff. They define customer service! Every employee did their best to spoil us, and all seemed to genuinely enjoy their jobs. It was pure pleasure to stay here.

I love this hotel! The rooms are comfortable and spacious, the food is of excellent quality, and I can’t say enough nice things about the staff!

Poor quality of breakfast, they charged me for half a day for late checkout and then told me I had to leave by 6 pm. Poor management.

Staffs are very freindly and taking care.

Hospitable staff and nice room...good airport shuttle service

The airport shuttle is slow for pick up especially for domestic return

The breakfast was included and very good. The staff was very friendly and helpful.

Very quiet location, very close to the airport and they provided a shuttle to collect me and drop me off at the airport

Lovely staff no air conditioning very convenient for airport.

Allowed us extended checkout at no charge. Staff is very professional and helpful.