Overall Ratings & Reviews Xperience Kiroseiz Parkland Resort

There was an extra charge on the accommodation room as the receptionist staff told me I had booked the accommodation for 1 person and not two, despite already paying for a double room. The room was not clean and the other guests at the hotel had a similar experience

Place is very nice and very clean, it is not high end put still very clean, has big number of swiming pools, and the waterpark is amazing really fun and excellent (I have 3 teenagers that always complaining hahahah, but they did enjoy the place and the waterpark) Comments 1: animation team wasnt that active, they need some additional programs. Comment 2. The food has good varity and the sweet buffet looks amazing put the swwet are good design but not good telaste, so over the 5 days was no goo cheese cake, put still we ate alot hahahaha

I have stayed at your hotel 3 times in the past 12 months and i enjoyed it very much. Service, staff, cleanliness etc very good and the front desk do their best to accomodate your room requests and all staff are friendly and nice. I do have 2 issues however. They have their own in house Taxi service which is fair enough but 3 times as expensive but they do not give guests the choice to call for their own taxi from outside or even be dropped back to the front of hotel if you do use a licensed Egyptian taxi from outside the hotel. Other hotels do allow this even with their own in house taxis so it is unfair for guests to walk 100 metres from the security gate pickup/drop off point for outside taxis to front of hotel and is not a nice walk in the heat if carrying bags or Going/Coming from beach or shopping. I have a mobility ankle problem and painful to walk at sometimes of the day so i like to take a taxi direct from A to B when this happens but I end up walking 100metres to or from Taxi drop off point as security do not let taxis in? if they are worried about competition to their inhouse taxis then just take the driving License from the outside taxi driver at the gate and give it back when they exit to ensure they haven't picked up a fare from a hotel guest inside the grounds before they exit. Also they close the pools too early in May, the sunsets at 7.20pm Then and not dark until 8.10pm but they close pools at 6.20pm? keep open until 7.30. is still 28C in evening in May

Lovely 7 night stay. Not much to complain about, every thing was good/excellent overall and plus sides too much to mention from great service and lovely friendly staff , clean grounds and interiors, lovely big pool and smaller quiet pool and added bonus of a fair sized aqua slide park with adult and children's sections separate. The Only downside if i was being pedantic and picky was the inconsistency in the knowledge of procedures amongst the security and gate staff which some times led to me having to do an additional 100m walk (big hotel outer grounds) from hotel reception area to the outer gate or roadside and vice versa because some security would refuse entry to the grounds such as booked taxis and excursions whereas others would allow them in without hassle right up to the reception entrance. It was an unnecessary additional walk for me with bad ankle in terms of star rating, the hotel has grand aesthetical looks but its more a 4star in UK standard rating as opposed to the 5star they are rated and this is primarily because of the variety of food which was plentiful but repetitive and not as varied as a 5star international spread would cater for but defo something can be found to happily eat daily. Beds/Bedroom furnishing not a 5star quality either and no blackout blinds even in deluxe room which we had so light flooded the room from sunrise at 6am but other than those minor observations, The hotel didn't really have any other faults to complain about.

Food is very good Staff in the bars is not friendly Aqua park is amazing Beaches are amazing

Stay away

Place good. Food average.alcohol and special coffee surprisingly was not included.

Good place to stay with noce family facilities.

Excellent

Very good, every think good and stuff friendly The selection is very nice

I like the fact that Hotel provided a shower room after we checked out. The shower room allowed us to shower after a desert tour. I did not like the communication with customer service. Front welcoming staff did not attempt to communicate well and provide instruction. The buffet did not offer daily varieties; the food was fairly decent, but it was the same food everyday. The wifi connection was 50/50; the login information should have lasted the whole duration,however the connection kept dropping and the login kept expiring (everytime it expired, i had to go to the front desk for a new login).

Super leuk ga ik vaak doen

Super personnel, très gentil les Egyptiens petit plus pour Karim Saïd et Islam qui sont des personnes super 👍 Merci à tous j'ai passé de très bonnes vacances

The hotel is of normal standard, with some pluses and minuses. •The food is okay; you can usually find something you like, though the quality varies from day to day. Some days are better than others. The breakfast also should be upgraded. •The rooms were clean, and we especially want to highlight Kareem from the housekeeping staff, who was very service-minded and always made sure everything was well taken care of. •Unfortunately, we experienced some discomfort in the buffet area, where we received unwanted attention and looks from some of the male staff. This made us feel uncomfortable at times, and we hope the hotel management addresses this to ensure all guests feel comfortable. Overall, the hotel is decent, but there are areas that could be improved to enhance the guest experience

Harika bir otel çalışanlar ve hizmet harikaydı.

checkin için gereksiz yere 3 saat beklettiler odadaki eşyalar eski , odalar bakımsız ve rutubet kokuyor hergün yapılması gerek temizlik 2-3 günde bir sağlanıyor banyo duş kısmı tıkanık ve bakımsız , yemek çeşitleri ve lezzetleri pek iyi değildi, herşey dahil seçim yapılan yerde gece 12 den sonra içeceklerden ekstra ücret alınması çok saçma ve her istenen içecek verilmedi. Havuz temizliği yeterli değil içinde kumlar vardı ve terliğini havuz içi suya sokup ıslatanlara uyarı da bulunulmadı. Titizlik ve konfor çok zayıf, otel içinde sağlanan eğlence aktiviteleri çok sıkıcı

Immonde!!!! Et expedia des voleurs !!!! Et des menteurs!!!!

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