Overall Ratings & Reviews Holiday Inn Express & Suites AUBURN DOWNTOWN by IHG, an IHG Hotel

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Very clean hotel. Location was challenging to get to due to not being able to turn left into property. Freeway traffic is very loud.

Very nice, newer property convenient to main highways. Staff is very attentive and pleasant. All in all, an excellent stay!

Safe

Must be fairly new because because everything works and is clean. Friendly staff. Best to get a room on an upper floor on the southwest side of the property to get away from freeways and railroads. Given that, I would recommend it.

Our room was facing the highway, so it was very noisy at night with the cars and the trains. Overall, nice new hotel and was very clean!

We needed a hotel close to Muckleshoot Casino, since we were going to a concert there that wouldn’t be over until late. This one fit the bill. It’s like new and service was good, though originally given a room that was closest to Hwy 18, even though we asked for quiet. They changed room to one much better, so all was good. The breakfast was luke warm and no green tea, but otherwise it had good selections. We will stay there again when going to another concert.

Great room, nothing fancy but is close to the golf course

I left everything clean like the beautiful way we found it.

Nice hotel great staff

Stayed here for 3 days on a business trip. Female night auditor is fabulous. She was visible and constantly busy which is a rare gem in our industry. Breakfast attendant was wonderful and welcoming. Breakfast options were plentiful. Morning shift and mid shift staff aren't as hospitable. Not one of those staff gave me a welcoming hello or have a nice day. The floors by the elevator remained dirty until night audit staff came on. The spa is not available and I was not made aware until I asked. Besides that and the driveway in and out it was a great stay.

I rate a room by its shower, and the one in my room was great.

Friendly and fast check in great food

Friendly staff clean and fast check in with an amazing breakfast 😋 Ty!

Very comfortable beds .. clean rooms and friendly staff

Overall, I highly recommend this hotel for your next travel adventure!

Great quiet location easily off the 18 and 167 - Rooms are nice and clean.

Thank you

Consistently clean quiet with friendly efficient service.

The property itself was very clean and welcoming, my room was also clean. The location (along the train tracks) was terrible. I was in town for work. Having meetings and prepping for a presentation was difficult as my computer would shake every time a train went by and I would have to pause for the noise. I thought the earplugs were just a nice gesture for extra quiet, but I actually needed them to try sleep as the trains ran all night, which kept me awake and exhausted for my work day.