Overall Ratings & Reviews Villa Saint Ange

Villa Saint-Ange is a stunning property with elegant surroundings and beautifully maintained grounds. While most of the staff were professional and courteous, my one-night stay on June 15th fell short of expectations due to a few unfortunate service lapses. Upon check-in just after 5 PM, I was told a complimentary welcome plate would be offered, and I could choose when to receive it. I requested it for 7:30 PM, but it never arrived, even after I reminded the front desk. I was also informed the pool would be open until 8 PM with ongoing service. I arrived around 6:30 PM and was told towels were no longer being distributed but was given two as an exception. I asked to order a drink and was told service had ended. Moments later, while I was in the pool, the attendant began closing umbrellas—including mine—while others nearby remained open. Roughly 30 minutes later, the same attendant approached a nearby guest to take a drink order and returned with their beverages. Though the property is visually impressive and the front desk and valet staff were welcoming, the inconsistencies in communication and service impacted my overall experience. For a luxury hotel, better follow-through and guest attention would go a long way.

Very helpful staff. The airport lost our bags and the receptionist helped us to navigate tracking them down. The restaurant was lovely and the gardens gorgeous.

Amazing stay! We really want to come back again. Great pool, close to the shopping and restaurants area. The gastronomic restaurant Ama Terra was delicious!

Late check-in despite arriving 4 hrs early. AC system noisy at night. Staff and service very good

Great facility, service and food. Noisy AC in a beautiful room, and late check in despite arriving 4 hours in advance.

This was the most romantic hotel we have ever had the pleasure to stay in. The villa is so beautiful, the gardens are incredible, the food is lovely, the pool is inviting and the staff are kind, helpful and professional. A perfect place to stay in Aix!

What an absolutely extraordinary property! We had an incredible experience at Villa Saint Ange. The accommodations, service, food- every was exceptional. We cannot wait to return. It was truly a memorable experience!

Absolutely fabulous. The pictures don’t do it justice. Everything was perfect. I would go back and would love to have stayed longer.

Genuinely the best hotel experience I’ve ever had, and I’ve stayed in a suite at the Four Seasons George V... Beautiful rooms, exquisite grounds, amazing staff.

Very nice hotel near downtown and restaurants. Rooms are spacious and very clean, highly recommend

It’s a beautiful property … very very well thought out. All the details of the hotel design is wonderful .nothing like it even in top notch hotels. Some staff are wonderful some are ok .. but over all an amazing stay .

This hotel is incredible. We have stayed at a lot of gorgeous properties throughout the world, but there is something incredibly special at Villa St Ange. It feels like you’re in the countryside at a peaceful oasis and it’s just steps away from a main road and a 10 min walk to Cours Mirabeau. The staff was lovely and caring (except for a gentleman who did the pool service and looked frazzled and annoyed every time we saw him). My only recommendations to take this hotel to the next level would be an in-room coffee machine like a Nespresso or something similar and softer robes. But otherwise it’s impeccable and I hope to return.

Our air conditioning didn’t work in our room, and when we finally figured out that it wasn’t “user error “ we went to the front desk. They were not as helpful as we had hoped. Finally, the last night they moved us to a jr suite, but it really was too little, too late. I think they should have done much more given the prices charged. The property was lovely. They also add a 5 euro gratuity to each order and that was not explained beforehand.

The restaurant was exceptional and the pool is 28 meters which is lovely for laps

Ett av de vackraste hotell jag har bott på. Fantastiskt vackra rum och byggnaden är byggd i gammal stil fast huset bara är 6 år gammalt. Vill absolut komma tillbaka när det är bättre väder. Rekommenderas varmt!

This was one of the best and nicest hotel we've wver stayed at! Absolutely beautiful and amazing staff!

We really enjoy our staying in the hotel. It’s charming has so many detail The bed are very comfortable Nice big room, beautiful wallpaper. Every detail in the room is charming. All the staff we’re very polite and attentive to accommodate your needs The restaurant the food was beautiful represented the service was great We have an amazing time

Excellent experience as always with everything: the room, the service, the location, etc…

Had an amazing stay at this hotel! The rooms were stunning—beautifully designed, spotless, and incredibly comfortable. The staff was exceptionally friendly and attentive, and the location was perfect, just a short walk from the city center.

Beautiful property with wonderful staff, rooms and grounds. Looking forward to returning to Villa Saint Ange!