Overall Ratings & Reviews Chalet Ivy Jozankei

Amazing.property and staff. Not westernized, so either ask for.a.western breakfast, or get the traditional japonese. Our.corner.room.has a spa hot spring feed tub! A M A Z I N G! Its a little.drive from Sapporro, so.plan.a typical.chalet.on the riverside stay, or aboit $100 taxi to the big city. Great food, and the local town has a couple unique restaurants and coffee.shops. Japan.at its original finest! If tour seeing this.part.of Japan, I recommemd a stay here - we were 3 days, and with the SPA treatment, simply cant stop celebrating the choice

Very luxurious property with excellent staff! Special thanks to Peach for providing excellent concierge service

Chalet Ivy Jozankei went above and beyond our expectations. The deluxe room was spacious and clean. We enjoyed every details they had in the room, common area and restaurant. The staff were all super friendly and nice. We will definitely recommend Chalet Ivy to all of our friends and family. The dinner and breakfast meals were amazing. We had such an incredible time here that We didn’t want to leave!

Great hotel, service ,food, onset, …,everything perfect

The staff is very good service. The hotel very clean and offer many compliments drink and food but unfortunately the food taste can improve

Amazing ryokan. Everything was top notch, from the meals to the warm hospitality of the staff members. I can’t find anything remotely wrong with our stay and highly recommend Chalet Ivy to anyone looking for a relaxing, comfortable stay at one of the best ryokans in Japan. Many, many thanks to all the staff who made our stay special, and especially to Mayumi! (Visited with family members in early August.)

Friendly staff, nice spacious room with gorgeous view, private Onsen bath inside the room, 24hour lounge with local snacks and beverage. They made a special arrangement at dinner for my father’s birthday. It was really heartwarming. Thank you so much! I would like to return here in winter next time!

Nice hotel.

Beautiful views in winter. Imagine enjoying the river views from the in-room onsen. Food was farm to table and simply top notch. Staff was attentive and special call out to Yuki- he was the best.

This hotel is fabulous!

Excellent services and food. The room and in-room Onsen are just superb! And most of staff speak great English and even Chinese.

The staff are polite and very friendly. The service is excellent. Staff can speak English, and we can communicate easily. Room is clean and comfortable, breakfast and dinner are very good. Definitely a luxury hotel for us to stay in and enjoy our trip.

Best hotel

Super clean !staff are all trained and speaks well English! What a good experience! Amenities are excellent and excellent hospitality

Beautiful rooms. Highly attentive surface. Clean and modern gym. Only gripe is that they should connect guest to better options to get to airport vs. providing the local bus schedule. Proactively offer to connect to taxis and car service.

部屋のお風呂、夜の食事はとても満足でした

スタッフの方々の対応もとても良くて、尚且つ迅速な対応までして頂き、大変満足しています。お食事も美味しいし器もどれも素敵でした。

A true gem in Jozankei. It’s a very well maintained onsen. The staffs are super polite and food was amazing.

スタッフの方の間合いや心遣い、空間や食材全てが心地よく最高で、心も身体も癒されて満たされました！！

最高でした。