Very charming

We had a great 10 days - staff was great and having a store, laundry, and restaurant on site was convenient. unit needed a better stocked kitchen with a toaster and flipper for eggs. more pots and pans. better selecting of plates bowls and utensils. building is showing its age but everything worked and lots of hot water. a bit of a language barrier but we are in a Spanish speaking country and managed to make out alright. Pool was nice and lots of room on the beach.

Me dijeron que realizara un depósito y me lo regresaban 12 días hábiles después de la salida del hotel, ya han pasado 14 días hábiles y ya no contestan y no dan razón de mi reembolso

Well-located condo. The security is excellent. My unit has been updated over the years. The condo was equipped with cooking essentials and a stovetop. I had a wonderful week. Only slight drawback: I couldn't use my safe. It was locked in the closed position. I reported the situation upon my arrival. No one came to resolve the situation.

booked the Ocean View hotel through Expedia, and upon arrival, I was asked to pay a $300 deposit via Stripe if I want the room code. I agreed, thinking it was standard procedure….. But even now, after my stay, I still haven’t received my deposit back yet! I’ve sent several messages and no one replies. It’s very frustrating and unprofessional. On top of that, the room wasn’t cleaned for four days during my stay. I honestly feel like I was scammed. Be careful if you’re considering this hotel – it does not feel trustworthy at all.

Found out that some rooms are sub let out , hence why the taxi drivers and uber cant find the location as the hotel is actually Cancun Plaza And not sea view apartments My room 3509 had a door switch on the sliding door , which was so hard to slide open as to it would turn the AC off even if it was for a second, it also switched off at night sometimes .as it was WIFI controlled to save power. THATS BS . No bottle opener, and water pressure was low The little bar near was good Nice food but they didn't like taking payment by card. otherwise, good basic Hotel and nice fast internet PS no Doona just a sheet and a thin blanket

Very good place, clean beds, amazing view.

I will never stay again. The AC was broken and the toilet backed up the last night. I’ve never been so uncomfortable in my life.

Older property in need of some repairs but everything was kept clean and all items in the room were functional. Beautiful views and a comfortable stay for a budget property. Staff were all pleasant.

Beautiful pool, beautiful view, good sand on the beach. Great property. Recommended.

All areas of the property were Nice and Clean

I like the view, close to beach not bad overall

I loved the view and the pool the food was really good

The property is a little older. My only complaint about my room is that I wish I had a walkout balcony but I did have a panoramic view stayed on the fourth floor. Property has a restaurant, a small store and a laundromat. Staff was very friendly. Beach was very clean. Had a lifeguard small convenience store across the street. Two really good restaurants across the street more towards the North end of the hotel zone area but overall 8 and 1/2 out of 10 definitely will be going back. Maybe getting a bigger unit with a full kitchen and a larger balcony

The ocean view is amazing, friendly staff and clean room. Loved it !

Pros-ALL staff was attentive and communicative, even before our reservation date. Very helpful. Easy check in. There’s enough parking, small store at main entrance, good pool size, beach access, restaurant on site- with delicious food, and good drinks. Cons- Needs upgrades, it’s an older building and it definitely shows. I got the room with a separate queen bed on a “loft” but it’s a small space, you can’t stand straight. The ceiling had a huge crack. It has stairs with mini steps, without railing.

The host is really responsive and she assisted to keep my documents because I leftover in the room. Thank you so much!

The check in process is a little strange. We weren't sure if the keyless entry code we had would continue working our entire stay. Older building but clean and all provisions needed were in the room, towels, soap & shampoo, fridge, dishes, etc. AMAZING VIEW from the balcony and beautiful beach and pool area. Peaceful and serene property. Rooms are not sound proof. Heard our neighbors quite a bit. Food & Bev service is slow, but OK... Speaking spanish was necessary... We would come back, had a great time.

This property is Not have all the stuff included as they posted on the Website. NO INTERNET CONNECTED in the room. No Electric kettle, No Griddle, No Cookware/dishes/utensils, No Table, Iron Not working. Balcony is too Narrow to stand, Can Not put your chair. Not Recommended to Stay.

The building itself was very cool and authentic. Linens and towels had some stains and bathroom could have been cleaner. However, overall experience was good