Overall Ratings & Reviews U_xpress Hotel

Strategic location close to the city center, friendly and responsive staff, sufficient room size, suggestions for tissue, shampoo and other toiletries can be completed, thank you. Overall good.

Thank you for the opportunity to stay. The service was very good.

There 's only one little soap provided, no shampoo, and the water heater is close to non existent.

Highly recommended, super friendly service, clean hotel, fragrant, spacious rooms, soft mattress. Recommended for families too.

Room 307. The worst experience of staying at a hotel. Throughout the night the lights went on and off, like the sound of the ampere going up and down, very noisy and it wasn't after hours when the lights went on and off, but after minutes. It only turns on for 1-2 minutes then turns off again. So the TV turns on and off, the AC turns on and off, I'm afraid I want to charge my cellphone too. Because it was about electricity and I was afraid there was an electrical short circuit so I called the receptionist to ask, he said there was a power outage and it was the generator. Yes, the electricity went out overnight in the middle of Palembang city, the lights went out 100 times back and forth. My intention was to take a break, tired of the long journey, but instead I died of fear because of the electricity.

The staff is kind and always smiling.

Suddenly there was information from the staff, it said check out time was 11:00. Gave me the right information!, I'm defecating. Even though in the application it's 12:00

Reception jutek banget yang jaga malem, sumpah deh.

The hotel is clean, there are only stains on the sheets, the receptionist is friendly and 24 hours.

The room is a new model and quite comfortable.

It's good if you stay just for a break, the room sheets are a little dirty when you arrive and there are insects, the rest is enough.

the location is not far from the Ampera bridge, clean rooms, suitable for transit

Clean and comfortable, near city access.

Room leaking, very smelly. and the service is not friendly.

Toiletries are very minimal even for one person it seems not enough.

Food and drinks at the hotel are very expensive.

Clean and comfortable. Only the shower is a bit of an error, sometimes it's hot, sometimes it's not even though it's already set hot water. the rest, okay.

Nice neat room, only no sandals and breakfast.

The place is clean, close to the city, friendly service. But it is better if slippers are provided in each room.

Friendly and comfortable. Recommendations for a comfortable vacation.