Overall Ratings & Reviews Hotel Africana

Staff is very attentive and all the basic aspects are great -- good wifi, very solid breakfast buffet, hot water for showers. There is also a strong evening vibe of live music and buffet dinners that makes the property relaxing if you are here on business.

It is in a good spot

Good

Hospitality

Amazing Experience Overall!

The collective standard of excellence is what I love the most. Smiling faces and prompt customer service stands out as well.Both BMK & Hotel Africana are amazing!

Washer and dryer

The staff are unfriendly, poor customer service, the receptionist couldn’t find my bookings . I was very disappointed and emotionally distressed! I think for my mental health I would never again book with Expedia to stay at African hotel !!!!

the room fridge was not working. The Room AC was difficult to operate and shut off twice in the middle of the night. The TV was not easy to operate. Only had sound but no picture. The water faucet in the shower was stuck on very hot water and ended up taking a cold shower.

Unprofessional stuffs, not cooperative at all.

Gracious staff, clean rooms and quirky architecture. Odd styling choices, which seem to be Soviet inspired, and that's part of the experience. Great value for a historic property.

Excellent helpful staff

I had no warm water, other than that was a good stay.

The staff was friendly in the view was breathtaking.

Perfect location for business. Good service overall. Property condition needs a spruce up

It is not a hotel for $ 88. Please increase by 10-15 dollar and choose another hotel if you are visiting Kampala. I don’t want to be rude by giving details.( hygiene, food and noises are the mean issues).

convenient location, service is good and good size rooms

everything needs some updating. Wardrobe wouldn’t close, some plumbing in bathroom poorly repaired

The pool area is beautiful! And the gym is perfect.

Wonderful inappropriate service