in bathroom not provided with towel, soap, toothbrush and toothpaste no trash bin also inside room
1 people find it helpful
Accommodation's Reply
29 Mar 2021
We are sorry for the trouble caused, Darmal!Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Indah!
fitriyani s.
8,5
/10
Reviewed 243 week(s) ago
The hotel is clean, the environment is also comfortable. but there is a little lacking, there is no trash can in the room or bathroom.
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Septian Septian
5,7
/10
Reviewed 244 week(s) ago
No WiFi, hot water, bad service, refusing guests.
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1 people find it helpful
Accommodation's Reply
10 Nov 2020
Hi Septian! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Bayu!
UA
Ulul A.
5,2
/10
Reviewed 245 week(s) ago
A very bad experience, in the description there is no word Islamic lodging when it comes to say that Islamic lodging is forced to find another place.
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Accommodation's Reply
10 Nov 2020
Something like this shouldn't have happened, Ulul! Thanks for notifying this concern to us. We will surely escalate this to the relevant team to take corrective action and to make sure it is not repeated in the future. Regards, Reza!
Iskandar I.
8,5
/10
Reviewed 252 week(s) ago
Actually the room is clean. My first experience was bad, they gave me a room with a strong smell from the badroom. Dont choose the room outside the main building
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Abdul R.
8,5
/10
Reviewed 253 week(s) ago
Large parking area, clean and comfortable rooms.
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1 people find it helpful
PS
Puncak S. P. S.
9,7
/10
Reviewed 254 week(s) ago
Good place for take a rest & have additional service like a massage
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DR
Damas R. A.
5,8
/10
Reviewed 260 week(s) ago
Room reservations do not match what we ordered before. He said the room we ordered was full. If it's already full, why is it still available?