I booked online on Expedia and paid. I arrived expecting to check in. Instead the staff insisted that the hotel had not received payment from the online platform and tried to get me to pay a second time. I refused and showed them the receipt from Expedia. I had to threaten to get the police involved before they relented. Their food and beverage prices are outrageous and the quality is not good. They try to rip you off at every turn. The rooms I got either didn’t have a working safe for my valuables, or had one that was unusable. Trust me, you don’t want to stay here. It is gross, the area is sketchy, they are dishonest, and it isn’t good value for the money. You would be better off staying somewhere else.

Hotel asked me paid again of Namibia Dollar 940, although I Have paid to expedia already, so expedia must Refund me , Please ! !

The hotel is a good option to stay in downtown Windhoek if you are interested in spending a day walking around. Windhoek is not a very exciting city, but you can find yourself things to do for 1 day at the beginning or the end of a trip through Namibia. The hotel is in a good condition overall.

Great location to explore the city. Near to main tourist sights and on main shopping street. Near to quaint old railway station and museum pieces. Cafes nearby. Service excellent. Room absolutely fine. Restaurant and bar

Not greatest location in town. Older property in downtown with few things nearby

Great staff and hotel...would have been nice to know there was no lift but the excersise probably did me good

Hotel in need of refurbishment, lift not working and generally tired decor. However. nice friendly staff, helpful and obliging. Central location.

Perfect proximity to major Windhoek sights. A bit overpriced for the quality— extremely dated. Hotel staff is super friendly and accommodating!

The place is under revamp so it was Dusty, efforts are needed to keep the place clean even while under revamp.

Hotel is extremely mediocre. Bed okay but for example elevator out of service, no bottled water in rooms, no bath mat for tub, plastic toilet seat, etc.

This hotel is in a great location which is REALLY important in this city where pedestrians seem to be a target for motorists. You can get to all the major sights for Windhoek by foot without having to cross any busy streets. The hotel itself is getting super close to needing refurbishing, but the lines are all good, the shower is great, the staff are friendly. I would definitely stay there again.

It was a good stay. Centrally located. Convenient for shopping. The staff was very cooperative.

Good location and services. Room is small.

Very old hotel, not really clean and too expensive for what you get.

Not up to standard

We had a leaking toilet. After mentioning it, reception person inspected and said it was water from shower. It was not so, but dripping from toilet. Also had hands in our toiletries and perfume taken. We had no time to make an issue out of it. Fortunately not that expensive. Principle still stands. Dead flowers in reception. Bad area. Will it go there again.

The shitiest hotel. Everything about it is a lie.

Place is run down, needs renovation and is overpriced!

Simple but comfortable room, good breakfast, an easy walk to Christuskirche and the shops on Independence.

Everything is bad about that place. The staff totally useless and inefficient. The location sketchy and no places to go to eat (just 3 horrible chicken fast food outlets). The hotel looks like a 1970s run down place. The rugs and the paint are horrible. I waited 30 minutes in the front desk requesting for a taxi information to the airport. They offered one price and the hiked the price in the last minute. The room was not nice and dark. Lights were poor. I summary, horrible. Worst experience in many years.