Overall Ratings & Reviews Surgrand Hotel

Great size room

slightly tired but good value. decent food and good location

Excellent value

I liked the staff very much. At first we were dissappointed regarding the area, but at night everything is changed. We used Sur as a hub for Turtle reserve and Wadi Shab.

We were just here for a stop over after completing a trip down from Muscat. The hotel upgraded us for free and the breakfast was amazing Overall great place to stop and break up the trip between Muscat and whabi sand desert !!

Very nice and quiet hotel. Friendly staff.

Great staff, clean, spacious rooms. Excellent breakfast.

The choice of vegetarian food was very limited.

The hotel is correct. The personnel is polite and willing to help you. It is located a few km from the Sur center (the traditional souq and the port). The rooms are large, comfortable and clean without additional luxury. We spend 2 nights in the hotel and we was happy for our choice.

Pros: Friendly and profession staff. Nice views of the water. Clean and modern rooms. Cons: A but of a drive into the town proper. Leaving the property involves a several mile trip in the opposite direction to head into town as it's on a right turn only out of the parking lot. You have to drive quite a ways until you got a roundabout in order to head back into the other direction. Not the fault of the hotel, but definitely a challenge.

Good hotel, decent breakfast, all facilities good apart from the disappointing swimming pool. Slightly odd location somewhat out of town, not much around it.

Overall all the hotel is good but Room WC flash tank valve was broken.

It was amazing location in Sur, safety and smiley team!

Nice hotel. Excellent staff. Very nice breakfast.

Nice location very close to the ocean with a large parking lot in front. It was nice to take an evening walk by the waterfront. The room was spacious and well cooled with the AC. but we had a sticky stain in one corner which must have come from a soft drink spilling from the previous guest. Otherwise the room and bed were clean though. Breakfast was nice with loads of choice and even had an egg station. We stayed one night as part of a road trip trough Oman.

Great

Room Was Clean and beutiful. every thinge you want avalable in the breakfast menu.

Nothing was "Grand" about this hotel! The room was dirty, there was rust on the floor in the bathroom, the soap dish was hanging off of the wall, the carpet was nasty, and the bed as hard as the floor.

The hotel was basic but clean and comfortable enough, but there's very little to do/eat at the hotel or in the town of Sur. We stayed there on the way to different wadis and the desert, and the hotel was just a stopover so it served its purpose for us.

The hotel seems to be relatively new and stands on its own near a beach. The room was adequate for a 3 star hotel. On driving around and spending some time in Sur, this seems from the outside at least, to be the best option in Sur. One downside is the quality of the breakfast, bit of a disappointment. Both nights of our stay we dined in the restaurant and really enjoyed the choices available and the quality of the food. Service at check in and in the restaurant was good. Overall would recommend if you visit Sur.