Overall Ratings & Reviews The Seventh Star Hotel Suites

Nice place

Mold in the rooms. Ventilation system doesn't work. Toilet seats broken. Door lock broken. Next to a major road, noisy in the room. Rude staff.

Great Staff Amazing support from Reception Tean

Hotel room was falling apart. Room door was shaky and had a classic slider lock instead of a deadbolt for security. 2 TVs didn’t work. Leaking biddet in bathroom. Cabinet doors falling of hinges. Just really overall bad maintenance on the room we had. Parking was terrible, only 5-6 spots in front lot. For overflow you had to go around the building and find a garage and then go inside the hotel and notify the reception that you want the garage door opened manually from their end. You can imagine the convenience if you’re arriving at the hotel after a late evening out with family or children. On the bright side, breakfast was fresh and delicious and hotel location is good.

Wi-Fi wasn’t working good

The hotel not clean and also the breakfast very bad the room very dirty lobby area all smoking

Great Service, anything you need they are happy to help. Always greet you with a smile.

Everything

Not good for non smokers

Great customer service. The family room was to room connected which is helpful for unmarried/mixed groups.

Great hotel, staff were amazing and kind, I really recommend it :)

.

No hot water, slow responding staff

I arrived late night, no restaurant to eat, I went outside to find something to eat, I slept at 5 am, they called me at 10 am to tell me that you have 1 hour to check out at 11, and that there check out time is at 11 am, I told them that you didn’t inform me that, they said that it written in your key envelope,

Terrible experience left after 2nd night would not recommend. Seeking a full refund please do not go to this hotel.

Lovely place for one night stay plenty of dining options nearby.

On our last day in Jordan, we needed a place to nap and clean up prior to our departure in the wee hours of the morning. While the hotel is dated and not especially appealing, our room was clean and our bathroom modern. The staff were friendly and accommodating, although it took an extraordinary amount of time for someone to locate towels for our bathroom - not extra towels, just towels. All-in-all, we were only there for 6 hours, but the shower was fantastic and the beds clean and comfy enough for a quick nap. For the price, I can't complain.

Nice trip

Everything was great

The most dirty hotel I’ve ever been in. Also have to ask the front desk for air conditioning. The drain in the shower didn’t work, so floor got soaked & the sink stopped up and a literal piece of crap came up through it. When you need help no one is to be found & they don’t answer the phone