Overall Ratings & Reviews Gold Coast PIK Bahama Sea View Apartments

Very bad, too many unreasonable rules. Not recommended to stay. Staff is not friendly!

Do not recommend choosing an apartment.

Truly bad experience. So many rules and always with threat deposit won’t returned. Admin chat about how to pick up the key, suddenly deleted than added much later, after we pick up the key and at midnight, we have to take the picture in front of the assigned box. Mind you, who will remember the box number, after the chat deleted and this term was “reminded” to us when we already asleep. This is like they do it on purpose so they could take the deposit money. Also card key is not functioning, after much hassle. And we found cockroach in kitchen area, alive and dead. Free minibar they said, but only mineral water, coffeemix and some cheap tea bag. Even the facilities they given is not worth it with the hassle they giving us

Couldn't open and close the shower door. No hot water. AC was very loud. Slow response

Positive: the apartment & view are really nice, there are indoor & outdoor pool facilities, gym, sauna, cold air conditioning, and the distance between car parking lots is not narrow. Get a room close to the elevator (this seems to depend). Negative: - difficult access. When you arrive, the card is taken at the popbox, from the parking lot to the popbox is also very effortful because there is no access. If you want to enter from the basement/P floor, the parking lot must have access, the options are to hitchhike with residents who happen to be passing by or walk quite far to the lobby, you can go up/down which is not close, it's really complicated from the parking lot to enter the apartment. Parking on the P floor when checking out can't access the elevator to the P floor must have an access card while the access card must be placed in the room when checking out so you have to hitchhike with someone else. I asked the receptionist for help but was refused with the reason that they couldn't help, even helping to get in access they said you had to contact the agent. When checking out, the apartment admin contact took a long time to reply, when checking out there was no one who could help you only get to the parking lot. - They said they would give information on how to get the access card via popbox at 2 pm during check-in, but it was already past 2 pm and we had to chat first before they told us. Check-out time was at 11 am and if they passed, they said they would be fined. - There were so many rules and various fines for violating them. The admin informed us about the rules and prohibitions on how to get the access card and how to return it. When I got the card, I forgot to take a photo and was asked to take a photo so I had to go back to the popbox (I didn't realize I was asked to take a photo when I got it at the popbox because it was already a hassle to bring sweaty stuff because I had to go through the path that could lead to the popbox so I wanted to rush to my room). There was no information at all about what apartment facilities were on which floor, I had to actively ask the admin. There were no towels provided in the gym. - There is a deposit of 500 thousand/unit, the return is 2 working days after checkout. It's been 2 hours, I chatted again and then I was informed about the chat template for returning the deposit (you really have to actively chat). - There is a parking fee of a maximum of 50 thousand per day. It's a bit hard to find parking at night. -The room is just so-so. The TV remote is hard to use. There are only 2 pillows.

Very very bad.never book again

Positive: the apartment is nice, the view is really nice, there are indoor & outdoor pool facilities, gym and sauna, the room air conditioner is cold, and the distance between the parking lots is not narrow. Get a room that is close to the elevator (this seems to depend). Negative: - access is difficult. When you arrive, the card is taken at the popbox, from the parking lot to the popbox is also very effortful because there is no access. If you want to enter from the basement / P floor, the parking lot must have access, the choice is to hitch a ride with residents who happen to be passing by or walk quite far to the lobby, you can go up / down which is not close, the point is it's really complicated from the parking lot to enter the apartment). Parking on the P floor when checking out can't access the elevator to the P floor must have an access card while the access card must be placed in the room when checking out so you have to hitch a ride with someone else. I asked the receptionist for help but was refused on the grounds that they couldn't help, they even couldn't help me get in, they said I had to contact the agent. When checking out, the apartment admin contact took a long time to reply, when checking out, no one could help me get to the parking lot. It's really complicated to access if you don't have a card. - There are so many rules and various fines for violating them. The admin informed us about the rules and prohibitions and how to get the access card and how to return it. When we got the key, we forgot to take a photo, so we had to go back to the popbox (I didn't realize I was asked to take a photo when I got it at the popbox because it was already complicated to bring sweaty stuff because I went through the path that could lead to the popbox location so I wanted to rush to get it straight to my room). There was no information at all about what apartment facilities were on which floor, we had to actively ask the admin. When we went to the gym, if we wanted to rent a locker, we had to bring our ID card/ID, there were no towels provided at the gym. - There is a deposit of 500 thousand per unit, I only realized it when I chatted with the admin. Then they said they would provide information on how to get the access card via the popbox at 2 pm when we checked in, in reality it was already past 2 pm, we had to chat first before being told. When we checked out at 11 am, if we passed the information, we could be fined. - The room is just ordinary. The TV remote is difficult to operate. Only two pillows.

Parking is not free (Rp5,000 x how many hours you stay). We spent Rp70,000 for parking (14 hours). There were lots of ants on the room table.

Worst experience ever! Good luck with your business! Even 5-star hotels don't have funny rules like you made. Good luck for everybody that chooses this hotel! Enjoy your worst experience!

The staff is cruel, if you are late for a few minutes, your deposit will be deducted, the rules are not like most hotels, the operators are unfriendly and impolite.

Friendly staff, cleaned room every morning, nice room.

I am very disappointed staying here, the 2 million deposit was forfeited because I didn't take a photo when picking up the key. Initially I ordered a 3 bedroom, then in the chat because there was a system error it was changed to a 2 bedroom & studio, I had no problem. A small problem like that, the deposit was forfeited, it's really outrageous.

I only stayed at this property once and the service was only available via WA and it was very disappointing.

Have to deposit 500 thousand and it will not be returned when checking out, noisy AC, hot water doesn't work, check out at 11 am check in at 2 am, complicated procedures

Horrible, horrible experience. Expect the guy named Avy to collect deposit from you with THOUSANDS of RULES that do not make any sense. Once you “break” the rules, and by break here i mean do what humans NORMALLY do at a hotel, your deposit will be deducted without consent. You find a cheap listing like Bahama, expect to pay more because of the deposit cut (again, without ur consent). You may argue with Avy, you may ask him to visit the hotel to prove - no reply. Disgusting behaviour and scam from such prestigious location. See pictures of the “RULES” that they created to intentionally trap u into paying more. I hope traveloka deduct the score coz this listing truly doesnt deserve 8.4 score 🤮🤮🤮 even better, do not allow Bahama to rent out its room.

Beware of fraud, 500 thousand deposit will not be returned

Don't bring children! The rules are too strict, making you uncomfortable.

Complicated, the matter of not washing the spoon is considered missing 1 pair of spoons, the reason is that it has been thrown away by the cleaning department. Even though the position of the trash is inside. The sink. It takes too long to take the deposit because it counts working days. If it is Saturday or Sunday it becomes 4 longer.

Rules that seem to trap tenants. Please be careful if you want to stay in the apartment.

The room is very dirty, there are lots of small cockroaches, I asked for it to be cleaned but it's still there, I need to ask about the cleaning service, my stuff is missing, but I've let it go 😃